Sam Galloway Ford, Inc. 1800 Boy Scout Drive, Fort Myers, FL 33907

"Zack was a great salesman. He was honest and helped me get what I needed. He connected me with Bill who was extremely sweet and also got me amazing rates. They both kept to the core of my needs financially. Together they are like a dream team. Thank you guys, I am extremely happy with my SUV."

"This was my first experience with SGF. Scheduling service as easy and convenient. Service advisor greeted me upon arrival, explained the overall process, had my vehicle taken to the service area, then escorted me to the waiting area. The waiting area is impressive - large and comfortable, with friendly and accommodating staff. There is a separate area offering a quiet environment suitable to those needing to work and/or handle business calls while waiting. My service advisor notified me when service was completed, reviewed the entire invoice and made sure I was satisfied before leaving. Overall customer service was excellent. I highly recommend SGF for any service related needs."

"As a widow, buying my first car on my own, I dreaded the process. But the staff at Sam Galloway made the process easier than I thought possible! The salesman (Scott), I worked with was awesome! He answered all my questions and was very patient with me! He took his time to understand what I wanted and did a great job matching me up with the right car. The manager (Anthony), was a straight shooter from the beginning and made a much better offer (on the vehicle I chose, and on my trade in) than I had received other places. Todd was great getting me through the paperwork!! They were all very transparent and I didn't feel like anyone was trying to take advantage of me. Just trying to get me in the right vehicle and make me a happy, satisfied customer!"

"Went for an oil change which was fine. They had me in and out in a reasonable time. I asked them to look into the warranty on a Ford Tonneau cover they installed on my truck a little over a year ago and they gathered some info from me and said they would contact the manufacturer and see what they could do since the top layer is peeling off already. That was on 10/16. I have emailed and been told they were waiting on somebody in Parts to make a phone call and nobody got back with me. I tried calling my service advisor who was helping and she was unavailable and did not return my call. Doesn’t seem like this something they care too much about assisting with once you leave especially since they won’t receive any money for it. Disappointed in this aspect of the service."

"Salesman Zachary Banwart and Finance man Steve ere awesome. Zach made it very easy for us to purchase our Ford F350. He was readily available to answer all our questions and was very polite and pleasant. Steve got us an awesome rate along with a wonderful warranty and service contract. Thank you. Denise & Mark"