Manasota Flooring

"Very disappointed with the final job and the reaction from both the salesman and the manager. Look closely at the photo of the doorway. Even though the knew they were removing the carpet, according to them this large gap was the fault of the builder. The installer didn’t point out any problem, when I saw it he said “that’s how they do it”. Even the “primed” molding was filthy and scuffed up with black marks, I’ll have to prime it before I can paint it. I expected a good job, not an amateur hack job. If you work with them don’t assume a quality job, ask every possible question and get answers in writing. They don’t seem to care. Better yet, find someplace that cares. I must admit I like the flooring but this can be bought at many different places."

"Last yr stopped in was ignored a lot while rep taking phone call or speaking to another customer same time. Why did I even call today yr later.?? Male rep on phone rude and short. Would talk over me and didnt answer question and impatient. No way,going there again"

"My husband and I went to. Manasota Flooring at the recommendation of our builder since they were the supplier of the flooring for our new home. My husband has ALS and overnight lost his ability to lift himself out of his shower chair. We needed to act quickly to find a solution and made the decision to raise our shower floor so I could easily push him into the shower. It wasn’t a big job but to us it was an important job. We were able to find a contractor who would do the job over a weekend but we needed to move quickly to get the tile. We met with Tom at Manasota Flooring. Some issues arose as their records did not reflect the same tile that was reflected on the box of tile on the box of tile the builder left for us. I called Tom that same day to let him know what our builder paperwork showed as the tile we selected. I had to leave a voicemail and requested a call back. After an additional unreturned phone call our builder called and arranged an order. I provided my credit card number and requested a call as to when the tile would be available for pick up. We had less than 2 weeks until our job was scheduled. Tom Indicated the tile would take 3-5 days to be delivered to the store. I never received the call I requested. After a few days I called again and left a voicemail. After 24 hours without a call back I called again but received voicemail. I took my lunch hour and drove to the store to get a response. Tom was not going to be in until later in the day. The sales person I spoke with checked the system for my order but there was no order there. He checked Tom’s desk for a folder but nothing was found. He did say Tom has a unique filing system. That did not ease my anxiety as I recall the state of chaos of Tom’s s desk during our initial visit. I requested that Tom call me when he got into the office but no call was received. So here I am 4 days before our contractor starts our job and I have no tile. If you are looking for a vendor you can count on I would suggest you look elsewhere."

"We are so happy with our new floors. They did an excellent job, were extremely professional, and it has made our home even better. We appreciate how well the staff communicated with us during the install."

"We had a wonderful experience with Manasota Flooring in Venice, Florida. Our salesman, Tom, was extremely helpful and polite; and he scheduled our installation within the timeframe that worked for us. Our two installers: I cannot accurately describe my heartfelt feelings for the work our two installers did: They were awesome: Reynaldo and Walter--two of the hardest working gentlemen I have ever witnessed...hard working, considerate, capable, and neat. We were 100% pleased with their work and their effort. They removed old carpeting and installed beautiful hardwood floors in three rooms and a closet in four days--while we were there! They definitely get 5 stars!"