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Rivera's Flooring, Kitchens & More
19239 Cortez Boulevard, Brooksville, Florida, United States
About the Rivera's Flooring, Kitchens & More
Rivera's Flooring, Kitchens & More is a one-stop shop for all your home improvement needs located at 19239 Cortez Boulevard in Brooksville, Florida. As a general contractor and home goods store, we offer a wide range of services and products to help you transform your living space into the home of your dreams. From beautiful flooring options to stylish kitchen designs, we have everything you need to make your house feel like a home. Visit us today and let our experienced team help you with all your renovation and decorating needs.
Photos of Rivera's Flooring, Kitchens & More
19239 Cortez Blvd, Brooksville, FL 34601, United States
Opening hours of Rivera's Flooring, Kitchens & More
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Rivera's Flooring, Kitchens & More
"Everyone at Rivera is professional, courteous, knowledgeable and fun! They have been working on our house for about 2 weeks now and my husband and I are so happy we chose Rivera. So much more to go but really happy so far."
"I requested an estimate in early July 2023. Signed a contract at the the end of July and was told someone would call to schedule the job and I was required to give a deposit of half of what the job was supposedly to cost which according to my bank was cashed by the business the same day they received it. No one called to schedule the work needing to be completed. I had to hound them and call almost every week. Only for them then to finally answer the phone and say that they didn’t see that I had called previously and that they had fired the contractor that did my original quote due to shady business practices. What that has to do with the customer I’m not sure. They then said they would send out Brian the cabinet design guy because the notes on the original quote did not make sense. At this point it’s the end of August. After sending someone else out to my home they dragged their feet for another week. When they finally scheduled someone to come, he did not complete the original work quoted and stated that it was unnecessary. Okay fine but they still took my deposit which was not equivalent to the work that was completed. I called the same day the contractor came out to do those minimal repairs for clarification which was Monday Sept 11th and the lady that answered the phone said someone would call me back. Did they? No. Wednesday September 13th I called again because I still had not heard from them and the lady that answered said that I had no reason to be mad and rude. She said they took off an extra $500 and said someone would call me back. The work completed was not even $1000 of work and keep in mind they already cashed my $2500 deposit before they even scheduled the work for my kitchen island rebuild. I simply want a detailed invoice of what I was charged for. Today is Thursday September 14th over 2 and half months from original quote and I have called them again and no one answered so I left a message. How do you take someone’s money, use it towards operating expenses and push them to the side when running a business? Run far away from this company! I am a veteran on a fixed income and they seem to only want your money and to deliver unsubstantiated work. Quite seriously the work could have been done by someone else sooner but they sat on it and pocketed my deposit and now refuse to make good on returning phone calls."
"A big thanks to the team at Rivera's Flooring, Kitchens and More. Chandler and Johnny from the Construction Division headed up the rescue mission. They arrived with everything needed and quickly resolved my issues. I appreciated their timeliness as going without water is no fun. Professional and true tradesmen. Thank you gentlemen!"
"Do NOT use. Only care about taking money, does not care at all about the workmanship. Hires people with little experience and provides them with zero oversight. A 5-8 week project left us with no kitchen for 12 weeks, nothing was done correctly. Drywall work is terrible, windows, door, cabinets and countertop were all installed unlevel. Not to mention the windows installed are not the ones we purchased. Broke the wheels on our fridge, broke our thermostat - never fixed them. Grout for the flooring is terrible, missing, and got it all over the bottom of the new cabinets. The list could go on and on. We have waited 10 months for Barrett to call back and make it right, but he got all of his money so no call backs. Pictures speak a thousand words so I’ll share SOME of those and let the rest of you decide. I wasn’t going to post this but he left me with no option since he does not want to do right by customers and others need to be aware before spending their money!"
"We had three rooms and closets done w/ new flooring. Erin was very knowledgeable when she came and immediately helped us pick out the flooring. It took 3 days and 2 hrs but Sean did it! He was sent by himself to rip out rugs and do all the work and he was always courteous and friendly. Sean removed the three rooms of furniture by himself too! There were days he worked right through and didn’t eat lunch! When there were glitches such as closet door needed to be adjusted he let us know immediately so we could see what was happening. Sean is an amazing worker and as of right now we are pleased with everything."
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