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Gary Smith Ford Dealership
1 Beal Parkway Northwest, Fort Walton Beach, Florida, United States
About the Gary Smith Ford Dealership
Gary Smith Ford Dealership is a premier car dealership located at 1 Beal Parkway Northwest in Fort Walton Beach, Florida. As a trusted Ford dealer, we offer a wide selection of new and pre-owned vehicles to suit every budget and lifestyle. Our knowledgeable sales team is dedicated to providing top-notch customer service and helping you find the perfect vehicle to meet your needs. Visit us today to experience the Gary Smith Ford difference!
Photos of Gary Smith Ford Dealership
1 Beal Pkwy NW, Fort Walton Beach, FL 32548, United States
Opening hours of Gary Smith Ford Dealership
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Gary Smith Ford Dealership
"I couldn't have had a better car-buying experience. I was looking for a particular car that is difficult to find. When one came up at Gary Smith Ford, I contacted them. They immediately got back to me, and made arrangements for me to check out the car (I live 900 miles away). They kept in touch as the car went through inspection and was photographed. When I got there, the car was exactly as described. The buying process was straightforward, no games with price or financing or add-ons. Besides being above-board, the salespeople and finance person are genuinely nice, good people. They kept in touch with me over my 2-day drive home to be sure all was well. In an effort to leave a full and balanced review, I'm looking for the 'but', only there isn't one. I could not honestly say one negative thing about this experience. I wholeheartedly recommend Gary Smith Ford without reservation."
"Phone system is terrible unless you want an oil change. Waited 3 months to have my heated seats and rear window defroster checked out. They wanted $1800 to replace the back glass. Declined. Paid $509 and everything works the same as when I dropped it off two weeks ago. No rear defroster. No heated seats. When you ask them to check something out it costs $176. For each check. Plus tax. Plus $40 shop fees. Not a happy ford owner."
"The WORST dealership I’ve ever dealt with. They are single handedly responsible for me never buying another Ford. I’ve called them 100 times over a 1.5 year period to get a recall then care of. Most of the time no one answers. When I can finally get through to someone they keep “ordering” my parts and never calling me back. I called the region ford office and spoke to a customer service rep who also couldn’t get in touch with the dealership for 3 weeks. They finally got in touch with someone and connected me with a manager only for him to ghost me too. Do yourself a favor and stay far away from this dumpster fire. I’d give them zero stars if I could."
"I have bought too many vehicles in my life. Mostly dealers, mostly average or below experiences, mostly not a thing I like to do, and mostly takes way too much time. These folks - down to earth, no pressure. Relaxed, sincere Then came - Tray and Andrew - deal was made without a bunch of drama. Few quick volleys- deal, handshake. - great guys. Spent a just bit more than I wanted - usually do. Acceptable deal. Paperwork guy - John - with his magic touch screen desktop - super efficient. They seem to value our time. One of the best vehicle trade experiences we have had. We would purchase there again. Cannot say that very often. Thank you. Hope the management of this place knows how well these folks represent the business. Check this place out if you looking for a vehicle."
"I recently bought a 2021 Ford F150, XLT from Gary Smith dealership, as a former car salesman for Audi. I knew what to expect buying a car, and Andrew Jackson and Logan made the experience effortless. I still can’t believe how easy it was from the sales side, to the finance side. It is rare for a sales person to listen to what I needed and not what they could sell me. Andrew, wrote down what I wanted and said I’ll be right back with the truck, and I absolutely love it. It ticks all the boxes for what I was looking for. They have earned a customer for life."
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