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Hill-Kelly Dodge Chrysler Jeep Ram
6171 Pensacola Boulevard, Pensacola, Florida, United States
About the Hill-Kelly Dodge Chrysler Jeep Ram
Hill-Kelly Dodge Chrysler Jeep Ram is a premier car dealership and repair center located at 6171 Pensacola Boulevard in Pensacola, Florida. We offer a wide selection of new and used vehicles from top brands like Dodge, Chrysler, Jeep, and Ram. Our experienced team of sales professionals is dedicated to helping you find the perfect vehicle to suit your needs and budget. In addition to car sales, we also provide expert repair and maintenance services to keep your vehicle running smoothly. Visit us today to experience top-notch customer service and quality automotive solutions.
Photos of Hill-Kelly Dodge Chrysler Jeep Ram
6171 Pensacola Blvd, Pensacola, FL 32505, United States
Opening hours of Hill-Kelly Dodge Chrysler Jeep Ram
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Hill-Kelly Dodge Chrysler Jeep Ram
"My interaction with the service department has been truly disappointing. I’ve recently had warranty repairs done, and both times, Hill-Kelly returned my car in a different condition than it was initially dropped off in. The dealership has found it acceptable to put console items (loose change, business cards, pens, hair clips) on the dashboard AND return the vehicle to me in that condition. It was so bad that, at pick up, service dept bay employees needed tweezers to remove the items from the defrost grill. This type of treatment could easily cause further damage to internal components. About 3 1/2 weeks later (Feb 14), when my part arrived, this dealership returned my vehicle with new scrapes, gouges, and fingernail indentations in my dash after a radio replacement. In both incidents, I brought these matters to their attention at pick-up and to Customer Satisfaction Reps, to which the staff was surprised at the level of negligence and apologies offered. Regarding the Feb 14th incident, I’ve spoken to a Service Advisor who’s taken pictures and assured me “the dealership will make it right by replacing your entire dash,” yet I’ve received no follow-up. I've spoken to Customer Satisfaction Reps who've stated they would “escalate the matter up for a resolution,” yet I’ve heard nothing since. I’ve NEVER regretted the Jeep brand as I do currently, if for nothing else than the dealership's absent communication and lack of accountability."
"We were greeted by Prince with a big smile. He was very knowledgeable on the Dodge Ram 1500 gt. He followed up and checked on my husband after he had a surgery. When the truck we liked but did not buy that day we went back and he found another truck and we bought it. He is an asset to your business. We will not deal with anyone but him. Enjoyed working with him. When we need another vehicle we will be back and ask for him."
"My husband and I traded in our Jeep Wrangler for something more family friendly and Bobby made our experience extremely easy and pain free. We were in and out with our new Jeep Cherokee in 2 hours, papers signed and everything! It was exactly what we were looking for and we couldn’t have had an easier time purchasing it. Matt has also been extremely helpful with the loan process and getting us the best price! Will highly be recommending to anyone in the market for a new vehicle!"
"We stopped by Hill-Kelly to just look at Jeep Gladiator stock. Andy Saffold came out and greeted us asking if we had any questions. He answered our questions, we took a test drive and we decided to go ahead and purchase. Andy was terrific. He was very knowledgeable and professional. It was like running into an old friend. He did a great job facilitating our vehicle purchase. Great experience."
"First of all i came to Hill Kelly not planning to buy but sort of just want to test drive one of their trucks. although im in the market to buy a truck. went to look for a sales agent and Devin Byrrd came to rescue. He immediately came up to me and help me test drive a Ram 1500. Kid is very optimistic and polite. As soon as i was able to pick the truck he went grab the keys then we test drove. He explained everything to how all electronics works. As soon as we got back in the office he made sure that we were taken care off, costumer service is fantastic. He helped me price match a quote that i have and so that can can get the truck we wanted. End of the day came home with a truck and got the best deal in town.. When it comes to costumer service i would highly recommend him to anybody When it comes to deals. He is the one to look for. You could save yourselves thousands! This guys is overall my top Salesman. If i would get a chance to give him a promotion or a pay raise. He is the one to consider. Hill kelly thank you for having such a great salesman. Five star ⭐️⭐️⭐️⭐️⭐️"
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