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Firestone Complete Auto Care
106 North Dixie Highway, Hollywood, Florida, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Hollywood, Florida is your one-stop shop for all of your car repair and maintenance needs. Located at 106 North Dixie Highway, our expert technicians are ready to take care of your vehicle and get you back on the road quickly and safely. From routine oil changes to complex engine diagnostics, we have the knowledge and experience to handle it all. Visit us today and experience the top-notch service and quality products that Firestone Complete Auto Care is known for.
Photos of Firestone Complete Auto Care
106 N Dixie Hwy, Hollywood, FL 33020, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"I let Sean know I needed something done quickly because I fly out tonight and he accommodated me very efficiently. Didn’t have to wait long but the chairs in the waiting room were nice and comfortable for the time that I did. Definitely see myself coming back"
"Immediately made to feel any anxiety I had coming in we understand, care and will alleviate. Constantly informed of the the work required. Not happy about the price.($1,800+) As what customer would be but, my Firestone associate (Yazzer) made it easier to accept with his explanation of the necessity of the work required, the Firestone warranty of the work completed and more importantly the psychological (Firestone Inc to customer) mindset."
"I came in for an appointment here at 11:00 am to get my car checked out through their “free inspection” option online. This has been a horrible customer service experience. The person that attended to me was Diana and she was extremely rude and disrespectful. I kept my composure the entire time I was with her and I stayed calm throughout every single interaction I had with her. It was very difficult because she seemed like she was having a bad day and was taking out on me. She made multiple distasteful remarks at me and I even INVITE the company to look at the camera footage to hear and see how she treated me in person and over the phone and how I responded back. I invite the company to reach out to me so I may give the full story because I’m tired of repeating myself about this. Horrible experience. I don’t recommend anyone to be attended by her. It also took them 2 hours to change the front tires."
"I came to check my brakes as soon as the store opened at (7:10am) on Thursday, I asked the manager who greeted me how long it would take to have my vehicle ready with the brakes changed, the manager told me 4 hours. I informed him that I had a doctor's appointment at 2pm, he told me he would be ready at 12:30pm. It's 2pm, I missed my appointment and my vehicle doesn't even have the wheels on yet. There is no worse place than the one WHERE THEY LIE AND DECEIVE THE CUSTOMER, I could have gone somewhere else instead of falling for this lie. A bitter "blonde" who also offers the worst customer service, rude and quarrelsome is in the store, the WORST customer service I have ever received. I hope to speak with Mr. Shawn to let him know everything that happened. DO NOT COME HERE. 2pm and NOT EVEN CLOSE to finish"
"Okay, so I’ve just spent a little shy of 2 grand here to get my Mustang’s shocks replaced after 120k miles— which were doing alright, but it was time to maintain safety on the road. After a couple of days, I noticed a sound coming from the rear right, and called Firestone to drop it again so they can check. But I can see the installation or the build quality is not up par to my old Ford shocks. Something was clanking when I hop over a speed bump— didn’t even feel safe to drive. Now waiting on a call to see what went wrong, and will update the review with results. Shawn is away for vacation so DJ Mike is helping out."
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