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Braman MINI Service & Parts Miami
2060 Northeast 2nd Avenue, Miami, Florida, United States
About the Braman MINI Service & Parts Miami
Braman MINI Service & Parts Miami is a reputable car repair and parts store located in Miami, Florida. Our skilled technicians are dedicated to providing top-notch service for all MINI vehicles. Whether you need routine maintenance, repairs, or genuine MINI parts, we have you covered. Visit us at 2060 Northeast 2nd Avenue for all your MINI service and parts needs.
Photos of Braman MINI Service & Parts Miami
2060 NE 2nd Ave, Miami, FL 33137, United States
Opening hours of Braman MINI Service & Parts Miami
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of Braman MINI Service & Parts Miami
"Have to give a shout out to Justyne Cannata from Braman mini service. She’s honest and straightforward. Had two visits , back to back and she worked hard to get me out on the same day. She’s the best !"
"Excellent Service at Braman from Justyne. They gave me a brand new Mini Cooper Countryman Courtesy car while mine was in for a service. Quick turn around and they cleaned both in and outside of my car. Great job. Thank you"
"Shoutout to Fernando Ramos, MINI Service Advisor at Barman MINI. I did not have a service appointment and was just seeking some assistance with getting my license plate reattached to my car. Even though Fernando was on hold for an important phone call, he arranged to have my license plate reattached. When it was completed, Fernando walked me out to my car. Thank you, Fernando, for delivering exceptional care for something so minor. It was an absolute pleasure to meet you."
"I bought a 2023 Mini Cooper Convertible from Braman on November 22, 2022 for a price of $3K over MSRP plus further dealer fees. Next day, I recognized that the piano black surface around hazard switch just up to control screen on dashboard is highly defective (see first four pictures). Piano black surface has bubble shaped spots/defects on the whole surface there. The reason for these defects is probably keeping the car in a very hot storage or under direct sunlight while the piano black surfaces of not yet sold new car are still covered with protective plastic foil. Probably the plastic foil on surface gets very hot and harmed the surface irrevocably. So, this looks like not the failure of manufacturer, but the improper car storage of the dealer. I immediately brought the car to the dealer, and they told me that they should replace this part and to do that, they must open the dashboard. Imagine that you are buying a brand-new car from a luxury known BMW/Mini brand, but you must endure opening your brand new car’s dashboard. I also had to wait 24 days for the arrival of spare part from Germany and then went to Braman service on December 15, 2022. What they have done to my brand-new car for this replacement is “removing driver and passenger sides strips, removing ring trim, removing screws, removing central instrumental panel” and then replacing the part and reinstalling again said parts (see last picture). I spent my 3 hours at service and when they delivered my car, what a surprise, they did not even install the ring correctly and it was moving, rattling and squeaking. I took the car from service as-is and brought it to sales manager on dealer side to show how perfectly (!!) the service opened the dashboard of my new car and made the replacement. Then I had to go back to service again and wait another 1 hour to let them fix this again. After experiencing such a great (!!) service, I will never feel comfortable again with my brand-new car whether its dashboard will make some squeaking or rattling in the future again. The reason why we buy a new car is not that someone comes next day and opens your new car’s dashboard. Of course, I asked them to compensate my inconvenience as they sold me a defective car $3K over MSRP and also charged me $998 “pre delivery service charge” in addition to other dealer charges which they exactly describe in documents as “inspecting and adjusting the vehicle before delivery” and then expected me to endure opening my brand-new car’s dashboard and spending my half day at their service. I asked them to pay me back at least this $998 pre-delivery fee for compensation of my inconvenience as the defect is because of dealer’s improper car storage and they even did not fulfill their “inspection service” before delivering the car. This is what should have expected from a BMW/Mini brand’s dealer and service. Instead of customer satisfaction, what the dealer has done is just not replying to my emails for weeks, underestimating and disrespecting my inconvenience and making a mocking offer after weeks. Briefly, if you are looking for a Mini dealer and service which does not care any customer satisfaction relying on pages of contracts you were forced to sign by purchase, does not even take any responsibility of delivering a defective car because of its own improper storage and not fulfilling its pre-delivery inspection liability; and despite its own negligence, even does not make any fair effort to show its sincerely apologize by compensating your inconvenience with a reasonable offer, you are at right place. But don’t forget to inspect the car yourself before purchasing as they only care about charging inspection fee but not really inspecting the car."
"My agent is always excellent, called DANIEL SOTO ( outstanding ) ! But his manager, he doesn’t know how to deal with customers . I went there just to replace a head light bulb that was malfunctioning and it took 5 long hours ! Unbelievable! Unacceptable! I got really late to my job , my coworkers told me to give better excuse . The manager tried to blame me after 5 hour saying …. you had the choice to get a loaner, for a light bulb ? What ? Loaner car means I have to go back to dealer another day to pick up my car …. Definitely No , then he said I when there after a holiday ,;thanks giving ! ) Not a good excuse bc I have my appointment early in AM . Get your luxury car service in another dealer or place ! My service day was 11/28/2022"
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