Alex European Autoworks

"Brought the car in for a rough idle. Mechanic has no talent, he doesn't know what he's doing. Alex kept my car for over a month he replaced almost every part under the hood without fixing the problem. Finally he brought in a real professional from Mercedes Benz who found and solved the problems in one day. His hourly rate is outrageous at 180 dollars per hour he also threw away all the old parts I told him to keep. Someone vandalized my car and broke the window while on his property. He acted like he was doing me a favor after I convinced him to install a new window for free which was his responsibility to begin with. Bill was over 5,000 dollars. He also constantly called me buddy or bro which I thought to be an outrageous thing to say to someone you're ripping off. Stay away from this auto shop."

"Alex was very professional and honest. He worked on our E350. Got the job done right the 1st time, very happy with the service and outcome. Car is good now, will be back in the future."

"Perhaps he's a great mechanic, but I wouldn't know, because he no-showed the morning appointment to bring my vehicle in, and made absolutely no effort to reschedule or accommodate. I realize things happen in life, and because other customers recommended him to me, I waited almost an hour after the scheduled time, but his place was locked up tight and he never showed. Driving by later at the end of the day, I noticed he was indeed open, but he never called or messaged me. I reached out by text, he told me he was very busy, and that was it. Never heard another word from him, even after I responded that it wasn't good business to leave a customer hanging like that. Reading the reviews, looks like he has done this before."

"I am a BMW enthusiast, and I been looking for a reliable BMW mechanic for a while outside of the dealership of course. When I drove past the Alex’s shop I just had a good feeling about it. I was first greeted by Cody (his protege’) one weekend when I was just next door fueling up And I needed help immediately bc my car was leaking fuel. Cody took my car in no problem and stored it for me over the weekend. I met Alex the following Monday, and man..you can tell he is an Expert but not only that he has tremendous passion and cares about his customers and is very professional. He’s already done a lot of work on my 2002 525i Sport Pkg/5 Spd, from small jobs to slightly bigger jobs. Slowly, we will be “restoring” this car more and more in the future. I never write reviews, but I think this one is very necessary. Not only did I find my mechanic, I met a reliable and honest friend as well. Thank you Alex & Cody!"

"Came to Alex for an oil change and had a great experience. He made sure to tell me certain things I’ll be needing in the upcoming months of owning my vehicle along with checking my brakes and tire pressure. He also did a safety check and engine analysis to make sure everything was running smoothly. I was in and out . Definitely coming back and highly recommend that everyone does as well. Thanks Alex"