Goodyear Customer 1 Tire and Auto Care 9811 Jog Road, Boynton Beach, FL 33437

"I’ve been going here for the last 5 years, and it’s always been a great experience. I’ve sent many people to them They’re honest and efficient. One example is: I thought I needed new brake pads, and after evaluating them at no charge, they said I didn’t need new ones yet, and I could get another 1000 or so miles out of them. I’ve never been to a car shop where they haven’t tried to squeeze you for more work or unnecessary work. I appreciate their integrity."

"I have previously given this auto shop a great review and even brought them a bunch of my family members to service, breaks, oil changes and rotor replacement, but NO MORE. They no longer have tactful customer service, they do not care about your business and have not tried to accommodate my requests for service the last 3 times Ive tried to use them. There are many many more qualified, fair and accommodating auto repair shops in the area and within a 10-15 minute drive."

"I went to Customer 1 for a new battery without first making an appointment. My 3 year old Subaru Forester was given immediate attention with a battery test and a recommended new battery. The mechanic, Clint was real pleasant and offered to down load my bluetooth phone if needed. I see why you have many satisfied customers. You now have a new one! Thank you for a great repair experience! Ron Z"

"I drove out of my way to get a free tire rotation, having paid extra on my tires for lifetime rotate and balance at another Goodyear shop. They charged me for it anyway since it is included with an oil change. Then I went back a week later for brake work and I noticed the coffee maker that was out of order a week ago was still out of order. When I asked how long the coffee maker had been out of order, the man behind the counter answered "six months." It was then that I realized I had driven out of my way to have my car serviced by a shop that lacks the aptitude and the customer service focus to maintain a coffee maker. If they can't maintain a coffee maker, why would I trust them to maintain my car? I won't be going back."