Arona Home Essentials Palm Springs

"Store does not wrap anything nor do they strap Anything down when putting into truck worst place to get furniture I recommend DO NOT BUY FURNITURE HERE BIG SCAM"

"The furniture is not even quality or worth paying for number 1. My bed broke less than a month of having by simply sitting on it. The harass you for payment even if you explain your financial situation and give them dates of when I'm able to pay. Showing up at the door for payment . I explained to them I would be able to pay half of my payment and give the rest at a later date that have charged my account for full payment without my authorization which then put my account in the negative on two occasions. They will blow up your phone looking for payment but when it comes to me trying to contact them about unauthorized transaction all of a sudden they can't answer the phone . There are some people who outright don't pay and some people who actually try their best to pay and they think it's okay to just take your money leaving the account overdraft which further puts you behind on bills . The furniture is poor quality !!!"

"⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️ WARNING!!!! There is a manager there, let's Call him mister j. He and his company have left over six notes in the pst 2WEEKS. Asking me for money that they say I owe them... Now, I'm not mistaken. You gotta get something from somebody to owe them correct? I have never once rented from this company. I have never heard of this company to be honest. I"

"The service is unique and amazing. Their products are so great anything you want, if it's not there they will do their damest to get it for you. Been a customer for years and never been disappointed. Please try them out you won't regret it."

"HORRIFIC EXPERIENCE!!!!!! WARNING TO ANY PROSPECTIVE CUSTOMERS- If you're looking for furniture do yourself a favor seek elsewhere... I ordered a rental sofa online and was told a rep would contact me... they did not... I finally contacted them. They then told me the furniture I paid for was out of stock. I picked out a new set, and never heard back. When I called to see what the hold up was, they informed me that the second set was also suddenly out of stock. After picking a 3rd sofa set, the delivery people never showed. They then showed up un-announced when I wasn't home. Finally, after the third delivery attempt, they delivered the wrong sofa set, but since it was so difficult to receive furniture from these people, I settled for the ugly sofa they delivered. After one month, instead of mailing me a bill, a man showed up at my doorstep demanding payment... They expected me to pay a stranger who shows up at my door saying he works for Arona. I called the store and paid via phone because I wasn't giving payment or credit card info to some furniture hustler who shows up randomly looking for cash. That was the last straw for me, so I purchased my own furniture because I was done dealing with this ridiculous company. I scheduled a pick up, and surprise surprise, they never showed up to take back their furniture, after keeping me waiting the entire day. So, the furniture is currently sitting outside on my porch... maybe when the "furniture hustler" comes for next month's payment, he can carry these ugly couches back to whichever part of hell they came from. If you check my google profile, you'll see that I never write reviews like this... and I work in retail customer service, so I have patience when mistakes happen. But this place was a nightmare!!!! Each level of my experience with Arona was plagued with mishaps and errors- they'd apologize, but then they'd keep messing up over and over again. I can't believe I paid these people...they should have paid ME for putting up with this miserable experience. HEED my warning and spare yourself the aggravation."