AutoZone Auto Parts 13101 North Nebraska Avenue, Tampa, FL 33612

"The Sale's person was very helpful. I just think some of your prices are a little high."

"We were attended to by Luis. Very helpful got us the parts we need quickly. Pleasant Experience"

"Poor customer service. Yesterday, I came to this store to simply return a loaner pulley remover and core power steering pump. The employee immediately became upset and complained that it was early in the morning, he can’t do a return and I should know there is no cash in the registers. I paid via card so cash was never a factor. He was visibly upset, began speaking in Spanish, walked to the back and had another employee come from the back to finish the transaction. He was a grey shirt which should have a higher standard of customer care. The person he made come from the back was an older gentleman, red shirt and was polite. He completed what was a simple transaction. Moral of the story: leave your problems at home."

"Outstanding customer service! I was having battery troubles and finally decided to go to this location after shopping around online. I am beyond grateful that I took my business here. Roberto (give this man a raise!) turned what I thought was going to be an absolute nightmare of a situation into what I can only describe as a sublime transaction between a business and a customer. He was extremely friendly and helpful even under the stress of a busy day, he and his associate took the time to fully understand the situation and help in every way imaginable. Thank you so much for all your help in getting me back on the road with no worries. Very happy to have had the chance to have hard working, knowledgeable, and kind individuals like Roberto Henry and the rest of the staff at this location. They took my business and acted as if my problems were their own. Nothing short of perfection."

"Not shocking but a negative experience. Found budget car battery with website promise of included installation; called store ahead to confirm, rep tried to semi-hard pitch more expensive battery but confirmed budget battery in stock with installation included. Arrived to store, had to fight against both hard pitch and manager trying to tie more expensive battery and withhold installation until this was done. Resisted, back and forth, they installed the battery. Typical AutoZone sleaze but it's not the employee's fault."