Advance Auto Parts

"Stephen is the freakin man!!! I’ve been up here since 10:30a trying to work on my own car. He’s been patient and has looked up literally everything I’ve asked about. He loaned me a tool when he could, others I had to purchase. He let me know he’s not a mechanic so some technical things - he couldn’t answer. We figured it out and I’m back on the road. Thanks for being so kind and helpful - even while your foot is broken! Get better, Stephen!"

"Amazing staff! I called about 12 minutes to closing time and told Isaiah I was on the Howard Franklin limping to the store with an overheating truck in desperate need of coolant. Not only did he wait for me a few minutes past 9, he even went the extra mile to come out and check it for any coolant leaks. After I purchased the coolant and poured it into the reserve and cranked it out he came out and double checked that I was good to go before closing up for the night. Can’t express my gratitude! Thank you Isaiah! EDIT- I have to say more! I couldn’t be more pleased with the help I received. After I purchased and installed the coolant I left and returned within 10 minutes, realizing I needed oil too. I knocked on the doors and my angel Isaiah appeared. Although the system was down for the night he helped me figure out what was needed and paid for it out of his own pocket since I had no cash, allowing me to reimburse him via Venmo. Isaiah was a godsend and I cannot thank him enough for taking the time out of his night to be a Good Samaritan! Furthermore, after our transaction was done another person drove up to the store with a problem. Rather than simply say “yeah sorry we are closed” despite that being the case, I watched Isaiah take the time to ask the man what he needed and together they searched for a solution on the phone before the man drove off thanking him. I really can’t say enough about this employee and I really hope this franchise notices what an asset they have in this young man!"

"Went to the one on W Kennedy for an alternator replacement and was helped right away. Donato was very knowledgeable and gave me a good deal, better than Firestone! I’ll be coming here for any car issues I have!"

"John was fantastic. He was able to help me promptly (install + purchase of a car battery), took the time to educate me further on my vehicles requirements, and was very kind- very greatly appreciated and excellent customer service. Will be back!"

"Stopped in to this Advanced today to get my dead battery replaced. The whole team was helpful and it was easy to find the other products I needed. Donato helped me from start to finish with the battery swap and made it a fast and easy experience. Thank you!"