Ferman Ford Service 24825 US Highway 19 North, Clearwater, FL 33763

"Would never buy another ford due to the excuses they come up with to not cover warranty issue, if your buying something to tow behind an rv… DO NOT BUY A FORD, the tether pulled off so we had to use tools from tool kit to get tether hooked in place, in transit the tether and hook came out of place 3 times! This is very dangerous situation, the brakes locked up and ruined the tires because of the poor design of this tether not staying in place! Nevermind the car could’ve caught on fire if we didn’t pull over right away! We have a 40 foot rv and 15 foot ford edge, very difficult to pull over quickly due to fords poor design on the tether. Husband has a ford raptor and neither of us will ever buy another ford product! They only look for excuses to not cover the poor design"

"Can't say I've had a good or a bad experience there cuz I can't ever get anyone on the phone. I've been calling for a week to get help with my bronco and nobody ever answers the phone......"

"Happy with our service visit where all went quickly, smoothly and professionally. Looking forward to Ferman Ford handling the servicing of our F150. David Costello and team did a great job."

"It took over a month, an appointment where they weren't able to sucessfully perform the service, and multiple follow-up calls on my part before they finally got the part and did the repair/service. The service management is incredibly unprofessional and not respectful of the customer's time.The mechanics themselves don't seem to know what they're doing either. 2 weeks after the repair, the part they replaced is not working again, and an additional, connected part is now broken. So, not only did they do a very poor repair, they actually created a new problem. I called to get it re-repaired, and they said the earliest appointment they could give me was over 2 weeks out."

"Made appt for oil change and inspection. 2hrs and 15 minutes later they say or air filter is dirty after they pulled the truck out of the garage. Did we want it changed they could pull it back in. Absolutely not. What should have been tops 1 hr was 2:15 minutes. Had same service done at other dealerships never has it taken that long. New to this area but will never return here. Oh and $20 more for same service else where"