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Hand and Stone Massage and Facial Spa
4750 Florida Avenue South, Lakeland, Florida, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in Lakeland, Florida. Our skilled therapists offer a wide range of massage and facial treatments to help you relax and rejuvenate. Whether you're looking for a deep tissue massage to release tension or a refreshing facial to improve your skin's appearance, our team is here to provide top-notch services tailored to your needs. Visit us at 4750 Florida Avenue South and treat yourself to a day of pampering and self-care at Hand and Stone Massage and Facial Spa.
Photos of Hand and Stone Massage and Facial Spa
4750 Florida Ave S, Lakeland, FL 33813, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 21:00
Reviews of Hand and Stone Massage and Facial Spa
"Staff is rude & snotty. Left name & number & never got call back. Went in to purchase & told something different than quoted on phone when I called. If I get that kind of service before actually receiving a service? No thanks. Went to Daydreams & was treated well, felt welcomed & received what I wanted for $100 less. Y'all's loss Hand and Stone!"
"The masseuses do a good job and the front staff is top notch. Destiny is very knowledgeable and helpful. I would recommend you stop by and try a massage or facial and see for yourself."
"If you are looking for a relaxing massage, DO NOT BOOK HERE! 2 weeks in a row my appointments were cancelled due to the fault of the staff. The first time, they mentioned the tech forgot to save the appt and the appt was given to someone else. I only found out after I arrived. They offered an additional 30 mins on my next massage to apologize for the inconvenience. Scheduled the appt a week later as Sunday is my only day available. Guess who got a call less than an hour before the appt to advise there was no masseuse. I'm not lying when I tell you if you want a massage, GO ELSEWHERE!"
"I am very unhappy with the service here. I was suggested to get a membership after I got a massage at this location. At the moment I wasn’t sure if I need it. Front desk person, who is also a manger assistant, told me that I can cancel anytime. When I called to cancel, they surprised me that I still have to pay one month of the membership because the due date to cancel without payment had passed. Just want to alarm everyone to read the terms and conditions very carefully so you don’t get tricked."
"My spouse purchased a membership in March. We quickly realized we wouldn’t use the services that often. On May 23 at 4:07pm, we called to pause the membership as we would be out of town for the month of June and didn’t want to incur charges. While out of the country, on June 14th, we received a text from our financial institution that Hand & Stone had in fact charged our account the $69.95 monthly fee. This chaWAS NOT AUTHORIZED. I will call again today in attempt to cancel the membership and request a refund."
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