Deka Lash

"Great place. Definitely book with Jordan, she’s the best. She’s so sweet and welcoming. She does an excellent job at lashing. My lashes come out so good every time. She is the best, can’t go wrong with her. I get compliments on my lashes each time she does them."

"When I arrived, I had to wait for 20 minutes. My lash lift didn't even last for a week, even though I've had it done in Italy before and it lasted for 3 weeks. But it's still cute, I guess! Reply to you guys: Yes it was SEVEN months ago, you guys say it as if that changes the fact I had to wait 20 minutes. Google asked me to review you guys and I did. Why do you think I haven’t gone back?"

"UPDATE from 5 stars to 1 stars: I originally had an appointment on 9 Nov to get my lashes refilled. I requested hybrids, explaining to the lash technician that I wanted 14s on the outer and 15s towards the middle, for a Cat Eye look. The final product was one size all the way across. I accepted the product though unhappy my request was not adhered to. Within a week, a majority of my lashes had fallen out. I have been getting my lashes done for 5 years and have never experienced this before. When I contacted the establishment, I notified the representative of my issue and was asked if I had conducted the proper aftercare. I explained to them that I had given my years of experiences taking care of my lashes post-appointment. I was asked to provide pictures which I did. The representative called me back and offered to have the same technician redo which I agreed free of charge. The redo appointment was scheduled on 18 Nov at 2pm. It appears I was squeezed in as the technician was not able to see me until 215pm. I again explained the cat eye look desired with the sizes. The technician spent 75% of the appointment on my right eye and the remainder on my left, making my right eye look fuller than the left. I had an event to go to in a few hours and could not sit for further redos, therefore I left. Literally that night when brushing my lashes, which I again have experience with and know the correct process on how to do so, SEVERAL lashes fell into the sink total. Never in my 5 years of receiving lashes and doing basic routine care to them have I ever lost that many lashes within 24 hours. They were poorly affixed. Simple. Short and the long of it, I do not recommend this establishment, and I would suggest to the establishment to track the customer service complaints to the technicians providing the work. Having to redo work is increasing your cost to do business. Hire professionals that can do it right the first time (or at least the second)."

"There is a reason for all the bad reviews on yelp so please run don't walk away from this place! I have membership and have been a client at least 12 times at this location. My lashes were never great however they are cheaper (you get what you pay for here for sure) and they are a mile from my office so the convenience was beneficial. I never complained about at least the 10 times I had of mediocre service getting Truexpress lashes. However, when I upgraded to Volume and paid a ton over my membership cost and they were gone the next day I called in and explained very nicely, throwing no blame on anyone and they offered to have the artist REDO them. I went in and the same artist told me that corporate didn't book her enough time to fix them so she would do what she could and "get me next time". Those lashes were also gone the next day so I called again and was asked to sent in pictures to prove myself?!?!?!? I then said forget it (I do have the pics) and I took about a 2 month break give my lashes a break. I finally scheduled a visit on the afternoon of a big event and was literally turned away by the artist and rude manager due to having my 12 year old son with me. I had brought my 14 year old daughter with me twice previously and had never been told no guests. I explained this to them and they offered to "compromise" and allow him to sit outside in feels like temperatures of 106'. I said that was not acceptable as anyone could grab him and we are under a stay inside heat advisory. The rude staff sent me on my way with an offer to reschedule even though I had explained about my event that evening. I asked for a refund of the $260 credit I had as I hadn't been in so long and was told they don't do refunds. I deserve a refund for my last service and my credit. I called and filed a complaint which is something I never do to be told the manager will get a request to give me a refund and someone will call me. Instead 20 minutes later I received a cancellation email and no refund. I run a law firm and have my own business and so l'm overly nice to small businesses but this place needs to shut their doors seeming they can't get the product or customer service"

"Jealine (Jay-Leen) did mine today. I've never done this before, so it was quite interesting, but she did a great job. They don't look like I slapped on fake lashes, and they blend in well with my natural ones. It was painless, I barely felt her working on my eyes at all, and I even fell asleep a few times. If you've never done it, or already do it regularly, go see Jealine at Deka."