Walmart Auto Care Centers
5991 South Goldenrod Road, Orlando, Florida 32822
About the Walmart Auto Care Centers
Walmart Auto Care Centers in Orlando, Florida, offers top-notch car repair services at competitive prices. Our skilled technicians are dedicated to providing excellent customer service and ensuring your vehicle is running smoothly. Whether you need an oil change, tire rotation, or more extensive repairs, you can trust our team to get the job done right. Conveniently located at 5991 South Goldenrod Road, our auto care center is a one-stop shop for all your automotive needs. Visit us today and experience the Walmart difference in car care!
Photos of Walmart Auto Care Centers
5991 S Goldenrod Rd, Orlando, FL 32822, United States
Opening hours of Walmart Auto Care Centers
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Walmart Auto Care Centers
"I called at 4:45 pm on a Sunday and asked if they were still fixing punctures. The person answering the phone had no bi-lingual skills and hung up on me when I could not understand Spanish after three attempts. I drove to this location only to be told by the manager at 5:05pm they were no longer accepting cars as they had all they could finish before 6pm. Wal-mart loses points for not having a bilingual person to answer the phone and explain the service cutoff time and further points for operating with the waste of a bureaucracy. I’ve never detected a sense of urgency or efficiency in a Wal-mart Auto Service Center. I bought a kit and fixed the puncture myself because I don’t have time to take the manager’s suggestion to “…come back tomorrow” in spite of having purchased their road hazard warranty."
"I had an excellent experience at Walmart Auto Care, all thanks to Cheri and Jonathan. Cheri and Jonathan were very kind and made my visit outstanding. They were friendly, attentive, and went above and beyond to ensure my car was well taken care of. I highly recommend their exceptional service to anyone in need of auto care. Kudos to Cheri and Jonathan for their great customer service!"
"We waited three hours to have a tire plugged and finally left and went elsewhere. The shop manager did absolutely nothing the whole time we were there but walk around trying to look important and the other guys in the shop mostly chatted and picked their butts. A "cute" girl showed up and they took her car straight into a bay. That's when we left. Horrible shop, horrible employees because of horrible management."
"One of the worst customer experiences in my life. There is an appointment system but the associate stated, “we serve customers on a first come first serve basis.” I had an appointment at 9:00 AM but I was told to get in the line. Why is there an appointment system then? The customer’s expectation is that they won’t need to take so much time from work because there is an appointment and man hours have been scheduled to handle the load based on the appointment made one week prior. Over three hours to get tires changed. This was simply an experience that will deter me from ever returning to this location. Eric, the manager, called me “bud” many times throughout our conversation. I wanted to snap so many times but didn’t want to create a scene or be disrespectful. I called Walmart and requested to speak with the store manager to explain my experience and request the store provide some form of recompense for my time lost. I am still waiting to be contacted."
"Never again! I waited 4 hours for a tire. I was the third person in line to get my tire replaced. I was told that it wouldn't be more than an hour before I could be seen. No problem had some shopping to do anyway. I figured that I would be done within an hour and a half. Perfect timing right. Instead, 3 hours later my husband and I walk back to check on our car and it hasn't been in for repair. We asked the lady behind the counter (who was sweet as could be) if she knew about how much longer it might be and explained that we've been there for 3 hours waiting. She told us that she was told to tell everyone that it was going to be a 2-hour wait because they were backed up. I would like to know how when there were no other cars in the parking lot. My husband and I waited for another hour for our car to be done which we had no choice do to our flat tire. Needless to say I will never go back."
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