Walmart Auto Care Centers

"Customer service here is non existent. Went in to buy a battery. After selecting the battery I wanted, I went to the check out desk. 4 employees there talking amongst themselves (Valentin, Francisco, and the two others didn't have their name tags visible). Valentin was talking to Francisco about how a customer was mad and wanted to speak to a store manager and he was trying to avoid getting a complaint. (I wonder why the customer was upset?). I finally had to ask if someone was going to check me out. Bring your patience because common sense is not readily available here."

"UNRELIABLE! I’ve been first line for an oil change three separate times so I could be the first car to get serviced when they open at 7am, the problem is that staff does NOT show up on time, including management. The last time I went there I gave up and left at 7:25 because the bay doors still hadn’t opened. TERRIBLE!"

"Long lines Don’t give you attention when checking in- often doesn’t seem like they want your service Went for tire rotation and they couldn’t find my wheel lock. I know very little about vehicles and found it in truck within 30 seconds. Always seem rushed. Prices are great"

"If I can give them a negative - 5 I would. The people who work here are nothing but morons. I set up an appointment for a tire rotation and oil change at 2 pm. I came to the store over a 30 minutes early. I went to the counter and asked to be checked in. They told me to wait. I waited and waited. Mind you, I set up an appointment, a concept they don't seem to grasp. Why would you make your appointment clients wait and take others who do not have an appointment. Your company wasted my time. Walmart does not care about taking care of their clients. They hire people who barely can function walking and breathing at the same time. I will never ever do business with these morons or recommend anyone else. If they go under, I would smile all day long. What a FKIN joke. Here is a clue Walmart management, go see who companies like Chick-fil-a or Starbucks are run. Maybe you can learn a lesson."

"HORRIBLE customer service!!!!! I waited 15 minutes just for check in since I had an appointment for oil change. No one even acknowledged me, employees were walking around chitchatting. I walked out because no one never checked me in. I would like to know where is their manager??? Their manager should be held accountable for not implementing good customer service with their employees."