NAPA Auto Parts 6550 South Orange Avenue, Orlando, FL 32809

"Asked woman on phone, what the voltage output of a car alternator was. Asking Google was her response. Informed her kike I have the last ten auto parts store, that, 13.7-14.6 was Optimal and that 13.3 was low end and 15+ was high. Never got two second or third questions."

"Another worthless place that does not care for the health of their patrons and our veterans. Manager was rude and so were employees. I actually enjoyed giving more money to their competitors after dealing with them."

"I always have great and friendly customer service at this NAPA Auto Parts store location. They have even come outside to help me with installing an auto part when I didn't have the correct tools to install. They offered to let me borrow the tool and come out to help me when I needed an extra hand."

"This store is very unprofessional. My husband went in for a part that was a special order. He was told it would come in on Monday, however, he was busy fixing a car so he went in on Tuesday to pick it up. The had no record of his order on file anywhere. He told them exactly how much he paid and where they ordered the part from as he was in the store while they did the order. When the sales clerk duplicated the order to see if he was correct they saw my husband was in fact correct detail for detail. They still proceeded to argue that no such order was placed even though he confirmed everything. Then the salesman said "oh yea you bought xyz part" so therefore you do remember the transaction and the fact that my husband was there... But they still can't find any invoice and he paid cash so we can't even show any card invoice as proof. So my husband is out $26.00 and a special order part. This place is a rip off and doesn't like to be told they are wrong! Bad business... I would actually give them 0 stars if possible... I repeat bad business....."

"Horrible service , the two girls treat you like your stupid, when you walk in a store it’s nice to hear hi how can I help you , but no they just stare at your face waiting for you to talk to then look at you stupidly and say idk what you want me to do for you and give you horrible attitude because you don’t bring a receipt. I’m sure there is ways to look up your order if you don’t have a receipt , especially if you already paid for it. Horrible customer service."