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Skin Sational Spa
5100 78th Avenue North, Pinellas Park, Florida, United States
About the Skin Sational Spa
Skin Sational Spa is a luxurious beauty salon, health, and spa located at 5100 78th Avenue North in Pinellas Park, Florida. Our expert team of professionals is dedicated to providing top-notch services to help you look and feel your best. From rejuvenating facials to relaxing massages, we offer a wide range of treatments to pamper your skin and body. Come visit us and experience the ultimate in relaxation and rejuvenation at Skin Sational Spa.
Photos of Skin Sational Spa
5100 78th Ave N Suite 7 Room A, Pinellas Park, FL 33781, United States
Opening hours of Skin Sational Spa
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Skin Sational Spa
"SCAMMERS! TERRIBLE SERVICE! I bought a micro-needling special more than 1 month ago and when called to book an appt. I was told there was no availability until mid-July but I’d get added to a waiting list. I called today to check availability and when I POLITELY mentioned I’d wanted the service prior to specific event and that special is still available online though there’s still no availability Robin decided she no longer wanted to help me and hung up on me. I called back and asked to speak to the manager or owner and she hung up on me again. Again I would like to point out that my interaction was 100% polite - no attitude, no raised voice. But I guess pointing out the that ppl are still paying their money for a service they can’t book hit a little too close to home. Terrible customer service. Edited to address the lies in the response: 1. I’m not the 1st customer they’ve done this to. Check the other low reviews, and someone even asked a question about them doing this same kind of thing to them. They’ve clearly been doing this kind of thing for a while. 2. I did not raise my voice. Not once. And I don’t appreciate being falsely accused. There is no way other customers would have been able hear me unless I was on speaker phone. I was professional the whole time & in fact on the 2nd call told Robin how unprofessional she was being by hanging up, especially when I had been so polite about the whole thing before she hung up AGAIN. 2. After mentioning that the special was still up for sale, I said “So what’s the best option if there are no appointments, a refund?” and Robin caught an attitude with me and hung up. I didn’t outright ask them to give me any money back, I was inquiring what options I had and she didn’t like that. 3. When I called back and asked for a manager Robin didn’t say the manager was unavailable or that other customers were waiting for assistance, instead she she outright stated that she wasn’t going to help me and hung up. Be honest, Robin just didn’t like that I called out the business practice of selling specials with no appointments available, and asked if a refund was the best option and she said as much on the 2nd call. I wasn’t rude, just too direct I guess. 4. When Robin mentioning the technician being out sick I was understanding and that is when I mentioned the special still being available for purchase, because it’s a genuine customer concern. 5. I attempted to book over a month ago and no appointments were available for 2+ months. Realistically, how long in advance are customers expected to book their appointments when you are actively selling a pre-paid special? Appointments haven’t been available for over a month. Why is the Groupon still up for purchase?"
"I've been going to Skin Sational Spa for facials for the past several years (since before Covid) and will not go anywhere else. Nicole is extremely knowledgeable and amazing at her profession. Its not like some of the other places where they just rub some stuff on your face and call that a facial. You get the works here. Each visit is always customized to what my skin is needing at that time. I've also had microdermabrasion, teeth whitening and most recently Plasma Skin Resurfacing. I cant say enough how great my skin looks and feels. I always leave feeling very pampered. I highly recommend Skin Sational Spa!"
"Highly DO NOT recommend the lash lift. My eyelashes are over curled, burned and broken. I expressed how unhappy I was while still there and I was told I could come back for another treatment but there is no fixing lashes that are broken and GONE! I reached out to the spa the next day to try and get a refund and was told in other words that my lashes broke because I combed them too much after I was told to comb oil through them to help relax them. Of course it is the customers fault. I am devastated and upset that my lashes are gone."
"I love this place! The staff is awesome, friendly and knowledgeable. I have been going to Nicole for 9 months and my skin has improved so much. I have seen great results and I’m in love with my skin for the first time in my life. I like the office because it feels like home, it’s warm clean and inviting. I’m super frugal so the low cost on services is win for me. I started coming because I purchased a Groupon but they actually have better deal in house. They do specials and packages that are way cheaper than other places in the area. I would highly recommend booking a new client facial then going from there. You won’t be disappointed."
"amazing service! i had a lash lift and tint done today and it went amazing! the staff was very friendly and welcoming and made sure to help me with my every need. the room was super comfortable and relaxing and she made sure i was comfortable. she explained everything to me in detail and answered all my questions. my results were so much better than i expected and i feel so good about myself! the prices are super affordable and they have plenty of groupons! the only confusing part was the salon was located inside of face2face but i called and they explained it super well. i definitely will be coming back!"
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