Hand and Stone Massage and Facial Spa
7600 Doctor Phillips Boulevard, Orlando, Florida 32819
About the Business
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in the bustling city of Orlando, Florida. Situated at 7600 Doctor Phillips Boulevard, this institution offers a wide range of services to help you relax, rejuvenate, and pamper yourself. From soothing massages to rejuvenating facials, their expert staff is dedicated to providing you with a top-notch spa experience. Whether you're looking to unwind after a long day or treat yourself to some self-care, Hand and Stone Massage and Facial Spa is the perfect destination for all your beauty and relaxation needs. Visit them today and indulge in a blissful experience that will leave you feeling refreshed and revitalized.
Photos
Contacts
7600 Dr Phillips Blvd Suite 18, Orlando, FL 32819, United States
Opening hours
Monday:
09:00 - 21:30
Tuesday:
09:00 - 21:30
Wednesday:
09:00 - 21:30
Thursday:
09:00 - 21:30
Friday:
09:00 - 21:30
Saturday:
09:00 - 21:30
Sunday:
09:00 - 21:30
Reviews
"My massage was cancelled exactly three hours before my appointment. I called and they were apologetic but I did bring up that if I cancelled three hours before my appointment they would charge me and the young woman confirmed that was accurate. I asked about what was able to be done and she told me nothing and that it wasn’t out of the store’s control that the massage therapist isn’t feeling well. No alternatives other than rebooking were offered. She was perfectly polite but it’s not acceptable that I rearranged things to find an appointment weeks ago to have it cancelled. If you cancel an appointment because one of your employees is not able to work then some type of consideration for not keeping the appointment should be given. You"
"Shenita is the best. The place is really good, clean and beautiful but the most important thing is Shenita is here. Don't miss the opportunity to get a massage with her please"
"The service went downhill in the last 12 months. I was a member for over 4 years and every time recently they only focused on upselling and also didn’t allow me to use my final package. I missed the deadline (by 60 days) they referred me to the docusign document. I asked if the manager would support my request since I was a member for so long and the answer was “no”. Zero customer service the good employees seemed to have left for the most part as well."
"Don’t bother going in for the Black Friday BOGO gift card special. A 1 hour massage is $119 so you essentially get each massage for $60. It’s not that nice inside and I don’t think this is a deal by any means."
"I have been coming to Hand and Stone for over 5 years in De Phillips; I moved to Maitland and from last year I come to Winter Park. It has changed and I have to say it’s change for the worst; before you would be able to exchange points for upgrades, now you can only get the stones that not every masseuse uses correctly. There is an absurd extra charge for use of couples room….. why? The room is bigger is said, we don’t mind if it’s big or small we just want a massage together. The charge is $15 per person on top of the package I pay for $70. I received a call from Allie the A. Manager and she stated that it was corporates policy and if I wanted to complaint I can go and complaint to corporate as she didn’t make the pricing (Amazing response from management) I manifested I would cancel my membership and she took it upon herself to cancel my appointment for tonight. Terrible management and yes once I use my packages I will be canceling my 5 years membership. Antonio was great!"
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