Walmart Auto Care Centers 9890 Hutchinson Park Drive, Jacksonville, FL 32225

"I called to get my tires put on. They told me they could do it to come on over. I immediately loaded up my tires and drove all the way across town just to be told “ oh we don’t have time to do it today”"

"Upon arriving for a 7 am appointment to have 4 tires installed, with having prepaid online, I wasn’t even so much as greeted. When I finally was after 20 minutes of sitting there, it was met with attitude and being told I needed to move my vehicle, when their building is clearly marked tires. I complied without any issues, and tried to ask if the lady needed anything from me. While hardly responding, leaving me entirely clueless, she musters up all her attitude to yell at me that yes I need to wait outside. Mind you, nobody is saying anything. Not even so much as a hello or good morning. After sitting for 40 minutes passed my time they told me they couldn’t install the tires due to an issue with my vehicle that went against their policy. Left with no idea what to do about the money I already spent, they proceeded to be just as unhelpful, with an “oh well” attitude. I went out on a limb trying Walmart’s Auto Service, against my better judgement and left even more disappointed than I thought I could. Never again."

"It was the worst and racist service I ever had in the USA. 5 hours to replace 3 tires. I bought 4 tires but unfortunately for me one was the wrong size. They didn't check before installing the tires. I asked to move the new tires to the front, but he told me it is not possible."

"Went shopping at Walmart and when I returned to my vehicle it wouldn’t start. Called inside to the Auto Care Center and asked for a jump. He said, come back inside and one of our technicians will meet you at customer service. I was grateful to see a technician with a portable self jump. He had me going in 2 minutes tops! Definitely appreciate the service"