Randy Marion Cadillac Service Department

"I went there looking to purchase the sake people were not that helpful they didn't move from the price the way the othere dealerships would. Steve would not return calls but I found a vehicle elsewhere. Looking to purchase another vehicle in February but wont attempt to go there"

"The service representative, John Barrett, was/is professional and knowledgeable. The service provided was excellent as well. I have no problem with the Claude Nolan dealership."

"What started out today at 10AM this morning as a great experience turned into a very upsetting and unprofessional service. We bought our Cadillac here in 2015 and take it in for a yearly maintenance always great service and quality work. Today I got scammed. by a very dishonest service provider. I was told I need tires and a battery so I said OK. Almost 4 hours later finally got my vehicle paid the bill of over $1200.00. I asked the cashier if everything was correct on the bill and she said yes and if I wanted specifics to ask Paul, so I did. Paul looks at the bill I already paid in full and said I owe another $89.00 for the tire alignment but he had told me when I decided to buy the tires from them the alignment was free as I mentioned to him I usually buy tires from Discount Tire and it includes a free alignment. He continued to argue with me I guess because I was a woman he thought he could get away with it and maybe he lied . I asked for the Service Manager but I was told he was too busy to talk with me. I asked for the General Manager but he was also too busy to talk with me, again I guess because I was a woman they think they can disrespect you. I waited for almost 30 minutes and finally a rude man who could care less came out and said we always charge for wheel alignment on new tires, then he threatened me and told me to go as I guess he did not want other customers to hear what they did to me. Warning do not buy tires from this Cadillac Dealer as they are no longer the honest and professional family business they used to be and now I wish we never bought our new car from them. They do not value their loyal long time customers and they are very disrespectful to women. Corky used to be a service provider there and he was great always very professional and courteous. Now not only did they try to scam me and disrespect me as a woman they are disrespectful to senior citizens as I am almost 80 years old. Shame on them."

"Steve Smith and Renee were an excellent combo sales team. Found us just the right vehicle (XT6) and the perfect color. I would highly recommend them both."

"So far so good. Corky is a good service writter. Everything he has told me as it pertains to my Cadillac has been on point. I'm a motorcycle mechanic, so I do my own research as far a problems with my vehicles go. I, like so many have experienced poor service. Well not here!! I would recommend Claude Nolan Cadillac service department to any who ask."