JJ’s Auto Care 11630 Beach Boulevard, Jacksonville, FL 32246

"They gave me a detailed description of everything inspected on my car with pictures and didn’t try and upsell me on anything unnecessary. They made me feel the most comfortable I’ve ever felt going into an auto shop. Taking my car back for all services in the future."

"One of the best, honest auto shops on the planet. JJ stands behind his work. I had a hiccup with a repair on my Ford Focus (people are human and mistakes can happen) and JJ made it right. Highly recommend taking your car here; integrity matters and JJ stands by that."

"Worthless. Lied about being able to handle the very simple repair and diagnostic check to get us to drop our car off, then told us to take it somewhere else for the simple repair but came up with a $1300 estimate for other repairs (which was cut in half when we refused the battery and brakes) They lied about being able to get the parts they claimed we needed when a simple Google searched proved otherwise. Barely communicated what steps they were taking, when they did it was incomplete and vague. When the final repair was finished, they used less parts and cheaper parts and then charge more for labor somehow. I would never recommend anyone to bring their vehicle here."

"Always professional and friendly. Honest and trustworthy. I never feel like I have to take my husband with me to get an honest quote. We trust JJs with both our cars and highly recommend."

"To start off I had the clutch replaced on my 2009 Honda civic si in March. I ended up putting a new clutch in after 5,000 miles to support more power and the fact I didn’t trust their mechanics. (Hint I had the correct assumption). This shop neglected to install 2 bell housing bolts for the transmission (bolts that connect the transmission to the engine) and 1 bolt on the transmission mount that supports it by going into the frame rail. They also snapped my knock sensor and claimed it was “fixed” when the sensor was never actually replaced. I had to go and spend $150 on a new sensor when I should not have had to. The throwout bearing used in the car was NOT OEM HONDA and was the poor quality bearing always included with clutch kits. The bearing already had play in it when it was removed. (This bearing would have failed long before the clutch disc wore out). Pictures below of my invoice, missing bolts, and snapped knock sensor. Utter negligence which would have caused issues further down the line. I can't believe they are charging top dollar (I PAID $1700) when they can't even do their job with integrity! Will never be returning with my car again. Their technicians are breaking things and not replacing them and either neglecting to install important bolts or not notifying the customer those bolts are missing (which I would have happily paid the $5-10 a piece they would cost to replace!!)."