Southside Kia Service
9401 Atlantic Boulevard, Jacksonville, Florida, United States
About the Southside Kia Service
Southside Kia Service is a trusted car repair and service center located at 9401 Atlantic Boulevard in Jacksonville, Florida. Specializing in Kia vehicles, our experienced technicians provide top-notch maintenance and repairs to keep your car running smoothly. From routine oil changes to complex engine diagnostics, Southside Kia Service has you covered. Visit our store today for all your Kia service needs.
Photos of Southside Kia Service
9401 Atlantic Blvd, Jacksonville, FL 32225, United States
Opening hours of Southside Kia Service
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
Closed
Reviews of Southside Kia Service
"Anthony helped me today, and he was amazing! Good energy, upbeat, and kept me looped in as I waited. I stopped at Southside Kia and was in and out quickly, even with them being busy. I’ll be back when in the Jax area."
"I took my car in for an engine recall. Kia covered my rental for the entire time I had it and I have not had any issues with my engine so far. I enjoy my Kia and plan on keeping it. The advisor whose name is Riley is my go to guy for any and all my vehicle needs. Riley did not try to upsell me anything I did not need and is easy to talk to. Anthony is also a great help, easy to speak to and was willing to assist me when Riley was not there. Thanks you guys!"
"This is the worst dealership to get your Kia serviced at. The response from our Service Advisor Carisa was bad. Days would go by without a response. When I asked her why her response was “I forgot to open the app”. That’s unacceptable. Instead of having our vehicle for a few days, they had it for almost a month. We are a big military family with four kids. When we finally got our car back it had the worst mold growths I have ever seen in my entire life. It was wet and had a very wet order to it. All surfaces of the car were damp. It was absolutely everywhere. On the seatbelt on the floors, the doors just to name a few places. They should have either had the vehicle stored inside or cleaned it before returning it. Never ever ever ever ever take your vehicle to southside Kia. Ever"
"Went to have my 8k maintenance check and oil change and came home to a car that had an empty coolant container, 0 wiper fluid (which is fine but annoying), and tires that hadn't been rotated. Did they even change my oil or check my filters.. it's anyone's guess. I will now need to check those. Called this morning and spoke to the assistant service manager who told me they pretty much don't follow the maintenance schedule and don't look at any of the fluid levels. Also, they rotate tires "every other even when it says they need to be rotated" which goes against the maintenance suggestions. What else do they not to even though it's recommended to keep you car in healthy working order... The pic is of my coolant when it's cold, and when it's hot it's well below the low line. What a great service dept."
"Went in for an oil change and I decided while I was there to get an alignment because it had a slight pull to the right since they put on tires 2000 miles ago. It was $250 and 2 hours . On the way home it pulled more to the right than when I took it in. I turned around and spent another 3 hours, and was told it was fixed, well it was not. I have a very ill mother at home and had spent more time there than I should have. I called again and said I needed my money back since they couldn't fix it. Trey told me he didn't think they could refund my money but would give me a free oil change next time. My Mother and myself are meeting Hospice on Sunday, I don't have time to deal with this. I stopped using the IP one because they were always rude. I have been using the Southside Kia and have enjoyed going there. But this time I don't recognize anyone and it seems like no one cares. I tried to discuss this with the manager and she just brushed me off. I tried to find out who else to talk to but have not been able to get an answer. This is very sad for me to take what little time I have left with my mom to go in for a recall and spend money to be treated this way. By the way I told Trey my situation at home and told him how precious time was"
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