Firestone Complete Auto Care 1008 University Boulevard North, Jacksonville, FL 32211

"The service representative, Heather, was very helpful, and responsive when I called to check on my car. The repair technician went above and beyond to find the problem and was able to take care of it faster than I could have hoped. I am so very impressed."

"Heather was just a wonderful sales person. I was in a tough spot having a blown tire. She went above and beyond to get the problem fixed and out of there in a hurry. Then i knew i needed to get my other 2 tires changed, and she was able to get me another pair and i was back in two weeks! Her customer service exceeds all of the other experiences i have had at other tire shops. She has definitely made me a Firestone customer for life!"

"I work a lot of hours and days. That match most of these workshops. Service women offered to give me a ride to work, if I dropped off my truck early in the morning. I arrived and the lying begins. Oh no, we don't do that. That was just an example of what you could do. Epic Fail. If they can't keep to their simple agreement, how could you trust them to fix anything..."

"Stay far away from here. One technician didn't add enough oil to my vehicle for oil change. After a week the oil light comes on. Another Firestone added oil to my vehicle for free. Take your vehicle to a better location."

"Came here for a tune up and the lovely lady at the front desk convinced me that my car didn’t need a tune up and that it was actually my transmission. Just for me to take it back to the dealership and for them to tell me it’s actually my spark plugs and that I needed a tune up. I will never come back to Firestone for anything, not even tires because the people that work there are completely untrustworthy."