Big Chief Tire 5639 Philips Highway, Jacksonville, FL 32207

"Thank you to Big Chief and team for fixing my daughter’s car. I love the value you guys stand for and prompt for families. You guys have been through all my vehicles for over 10 years. Thank you guys for always working hard and diligently to make sure my family and I have safe and reliable vehicles."

"I went there for the first time by the recommendation by my boss, I have had so many problems by this car from a dealership in Jacksonville. After thousands of dollars to fix this engine, I went to Big Chief for a front end alignment, and now an oil change. I Trust Them!!"

"My name is Karen Gibson weeks ago my tire was going flat I came by your Phillips Highway location. A young man with a brace on his leg came out right after he had finished putting air in some other car's Tire. He put air in mine very patiently and very compassionately. And he noticed that there was a nail in my tire he sprayed some water on it to make sure how deep it was and then he pulled the nail out. This cost me a whole brand new tire because he was able to get the nail out before it went too deep in my tire. I don't remember the gentleman's name but even with a brace on his leg he got down on the ground to make sure my tires were okay and then I wasn't losing air or I have a flat down the street. He said he had just come back to work after surgery on his knee but he was so pleasant to work with please let the management know I've been trying to remember to do this for the last couple weeks"

"Bottom Line Up Front: Beware if you have a vehicle with a manual transmission and transfer case. I had a horrible experience taking my truck to the Phillips Highway Big Chief Tire shop. I took my Dodge Ram 3500 there for a front end alignment. The tech who test drove my truck knocked the transfer case out of gear out in the middle of Phillips Highway and couldn't get it back to the shop. I had to walk out in the middle of Phillips Highway and tell him and the manager how to put it in gear again. Now my truck with manual transmission and transfer case that I just had rebuilt and was shifting perfectly before I took it there shifts hard. The manager can't think any reason how that could possibly happen from someone driving it who who doesn't know how to shift gears. Now I have to replace a clutch that's less than a year old and my front is still not aligned. I don't have time to take it back to them and risk having more problems. I won't be letting Big Chief touch my truck again. Word to the wise, take your vehicle with manual transmission and transfer case elsewhere."

"I had a 5-star experience at Big Chief Tire! Super friendly staff who appreciated my time by not making me wait and working around MY schedule. They even matched a competitor’s lower price. Very customer-focused business. Much appreciated!"