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RPM Automotive at Julington Creek
12620 San Jose Boulevard, Jacksonville, Florida, United States
About the RPM Automotive at Julington Creek
RPM Automotive at Julington Creek is a trusted car repair and maintenance facility located at 12620 San Jose Boulevard in Jacksonville, Florida. With a team of skilled technicians and state-of-the-art equipment, we provide top-notch services to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or upgrades, our experienced staff is here to help. Visit us today and experience the quality service and expertise that sets us apart from the rest.
Photos of RPM Automotive at Julington Creek
12620 San Jose Blvd, Jacksonville, FL 32223, United States
Opening hours of RPM Automotive at Julington Creek
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of RPM Automotive at Julington Creek
"TRUST! It's so hard to find honest, hardworking folks these days that offer you that bang for your buck that we all are looking for. The people here know their business and don't farm their work out. It's a one stop shop. MILITARY DISCOUNTS! My truck and my husband's truck run like brand new and it was affordable!"
"They are under new management and I had a horrible experience after years of good, quick service. I had been coming here for 6 years. 1. They told me after they scheduled me an appointment that they are first come, first serve. 2. Because of first come, first serve they kept my car for 3 days and rushed through the diagnostic, I need to go somewhere else now because it isn't fixed. 3. They forgot my first responder discount and said because they already processed they payment, we are out of luck. On the phone he said, they'd offer a discount on a future service but wouldn't really make this situation right. It didn't seem like they were willing to try to do anything to help the customer. Avoid. If your time is important, if you need your vehicle assessed and repaired in a timely manner, if you used to come here and had great customer service and quality repairs, just save your frustration and disappointment and find somewhere else. I'm so bummed."
"Once the original owners sold RPM to PepBoys, the quality and customer service they used to be known for has been eliminated. The quality has been deteriorating our last two visits and I was hesitant to return but pushed on because of our history with the company. We’ve been loyal customers for 20+ years and will never return after today’s experience. We dropped my car off Wednesday evening so they could look at a misbehaving starter. I was told that it was first come, first serve, which is fine. They didn’t even look at the car the entire day on Thursday. By 3:30 on Friday they still hadn’t touched it and I was told “we might get to it today” and when I asked if they’d be open Saturday the reply was “yes, but we don’t have any technicians working on Saturday.” No communication, no apology, nothing. We picked up the car and watched 8 employees (including mechanics) standing around, talking and looking at their phones."
"I like to give as much detail as I can so future or current patrons can make the best decision for their needs. I made an appointment the day before I went in for a full synthetic oil change. Last time I went in April 2022 (checked my CC Transaction history) I paid just shy of $72. After over an hours wait, I paid just shy of $112 for the same service 1.5 years later. I was a bit surprised but will admit that I never asked what the price would be before hand because I didn't expect 55 percent price increase. Fortunately for me, I am still able to pay all my bills regardless so I am not one to demand a lower price or make a big deal. I was told when the "report" came in that they recommend that I Flush my brake fluid, get an alignment, I had an oil leak and they wanted to put some dye in to find the leak and my rear shocks needed replacement and my front 2 tires needed replaced and then asked if I wanted a quote. I let them know I wouldn't be doing anything today and they let me know that I can call back if I wanted the quote. I keep up on my car maintenance and thought it was odd that they said I had an oil leak. I never have a drop of oil under my car, my oil levels are always within spec (I do check) and there is no panel under my car that would hide an oil leak. I asked where the leak was they said near my transmission... I took a look and don't see any seepage or leak and if they took a photo I would believe them. The next day (Today) I went to Discount Tire because that is where I got my tires from and I am 45k into an 80k tire.... they told me that my tires were fine, they were worn evenly (no alignment needed) and I am skeptical that they actually rotated my tires because I am pretty religious to rotations and my back tires (less wear, I have a FWD vehicle) have a tad more tread than the front tires... When I went to get my car, the parking spot I left it backed into was still available but they decided to park it the literal farthest away from the shop they did not tell me where it was - after a brief look I went back inside to ask where my car was and they told me to ask the technician who was walking towards her lunch... Why wasn't it right out front where I can take it away? So I get in my car and it was left in gear (I drive a 5 spd and never leave it in gear - that is what the parking brake is for) and my drivers seat was mashed forward where it was difficult for me to get in the car. I checked under my hood when I was back home and noticed my coolant reservoir wasn't topped off nor my windshield washer fluid and for $112 that seems ridiculous. I can go to Take 5 up the street and they will top off my fluids and don't charge me near what RPM did... My feeling is that this place took me for a ride and I don't want them to take anyone else for a ride. If you go here, check other places before you commit and if you want an oil change I cannot recommend based off my last experience. (First experience was great but that technician doesn't work there anymore and it was 55 percent less money)"
"Raymond and Will at this location of RPM have been PHENOMENAL! My daughter’s VW Bug needed some major repairs. I’m so grateful to be able to rely on RPM for HONEST, THOROUGH, and EXPERT service! I know her car is being taken care of, we’re not being overcharged, and the work is being done correctly. Will is an amazing communicator and answered all my questions… he even took the time to explain some things I wanted to know more about. I highly recommend RPM and this location especially to anyone needing car repair. Thank you, Will, Raymond, and all of the mechanics who worked on my daughter’s car!"
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