Rollin Sound Westside 1429 Cassat Avenue, Jacksonville, FL 32205

"We had a cheap car radio that we wanted installed in my husbands 2008 honda civic SI on 7/19/2023. A month later the car would need jump started EVERY MORNING. We took it back to rolling sound and they said it was the battery. So we exchanged the battery at Napa. The next day the same issue happens. After 6 months of exchaning out batteries (three total), we finally took it to Duval Honda on Cassat. (They are amazing) They have now spent 3 weeks taking a part the dash to find out that the "mechanic" at Rolling Sound HOT WIRED THE AMP to the factory harness to constanly pull power. THEY BRIDGED IT when it was NOT supposed to be bridged. The master mechainc at Honda with 30 plus year of experience said the fuse box was melted AND he said he was suprised the car had'nt caught on fire. The radio we bought was cheap, but instead of Rolling Sound calling us and telling us they cannot install it they decided to bypass that and put our lives in danger. We are out $2,300 fixing Rolling Sounds screw up. Never again will we recommed or use Rolling Sound. Helpful tip to Rolling Sound: HIRE ACTUAL MECHANICS"

"Terrible service. Got there at 9a.m. with an appointment that I booked 5 days prior. By 3p.m. they hadn't even open3d my car door. I was quoted 4 hrs and they had my car for 6 hrs and hadn't even opened the car door. Never going back, wouldn't recommend, not even a call letting me know that they haven't gotten to mine yet, if I didn't call them after 6 hours I wouldn't have known!!"

"Man they did the remote start on my Mercedes. The company sent me a faulty unit and they didnt charge me until the work was done. It took 3 hours but since it was faulty they only charged me for the hour it took once the new module came in. Definitely will be using them from now on! Thanks Issac!"

"I did not have a good experience here. Im not one to to argue or threaten, but I did ask them for help in correcting an issue on my installation. Charged me $325 to install speakers and a subs (no seperate amp, nothing complex) I knew it was too much but wanted it done for the sake of time, should have been my first sign. They just did a messy install, cords disorganized, panels not put on the right way, spakers not positoned correctly, sub remote control under the back seat.... They grossly overcharged for what they did and declined to fix it without a cost. Wanted to charge me another $100 to remove it. Ended up taking it to another shop who laughed at their work and me for paying for it. So disgusted that they can keep install cost, Id just rather never go back. And I hope others see this and take heed."

"Purchased a Pioneer head unit and a backup camera at Rollin Sound and had them install it. They handled everything, from my questions to the purchase to the installation, professionally and with ease. The unit looks beautiful in my dash, and it works great. The backup camera looks good, too! I would use them again."