Strictly Mercedes Inc.

"Many years ago, when I bought my 1985 Saab 900, I quickly learned that having all the services done at the dealer wasn't necessarily the best option. The same applies to my 2021 Mercedes C-300, which I've been taking to Strictly Mercedes from early on. Not only are they professional and honest, they are a family run outfit and treat their customers the same way. For those reasons, I highly recommend them!"

"I call him the AMG doctor. This shop knows Mercedes inside and out. My C63 has been serviced and repaired here since I purchased it 6 years ago. If you are looking for a knowledgeable shop for your Benz, this is the place."

"This week I too my car to this shop. From the phone call asking if I could take and getting information to the moment I pulled in it was so easy. The lady on the phone was so patient with me, I was really worried I would be without a car for days and she put me at ease. Once I got there I met Jose the owner and mechanic, he asked me to explain to him what was wrong, if I heard noises, what I felt driving it, details. He immediately knew what was wrong my old 2012 friend. My E350 was a gift from my dad who since passed and I consider it a precious gift. Once I got the estimate and it was really reasonable, I called an Uber and went to work. I got a call from Maritza that my car was ready the next day around 2:00 pm. Parts were ordered, car was nicer inside than when I left it lol Thanks for a safe ride back home that night and for keeping my dad’s gift going. Service was impeccable. Cost was very reasonable. Kindness they showed to me was priceless. Thanks guys!"

"I had a poor experience with this shop. I have a long list of reasons why I won’t return but I’ll only list things that I can substantiate. This shop had a lot of delays, performed unauthorized work (and charged for it), and the brake job they did was not good. They didn’t secure the brake pads correctly and the pads fell out of place. I was so mad I just fixed it myself which was frustrating because the brake job labor was $700 by itself. They charged me over $2000 just in labor and flat out it was not worth it. If my friends or family asked me about this shop I would advise them to go elsewhere. Photos are of the receipt and of a brake pad falling out of place and rubbing against the center of the rotor (taken the same day I received my car back)."