![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
BMW Of South Miami Service Center
16215 South Dixie Highway, Miami, Florida, United States
About the BMW Of South Miami Service Center
BMW of South Miami Service Center is a premier car repair and service center located at 16215 South Dixie Highway in Miami, Florida. As an authorized BMW dealership, our expert technicians are trained to provide top-notch maintenance and repairs for your BMW vehicle. From routine oil changes to complex engine diagnostics, we have the latest tools and technology to keep your BMW running smoothly. Our service center also offers a wide selection of genuine BMW parts and accessories to customize and enhance your driving experience. Visit us today for all your BMW service needs.
Photos of BMW Of South Miami Service Center
16215 S Dixie Hwy, Miami, FL 33157, United States
Opening hours of BMW Of South Miami Service Center
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of BMW Of South Miami Service Center
"I am shopping for a new car because I lease every three years...and just came to look at these cars for 1st time. EVen though I have not decided on this car just yet, the man who helped me took his time to make me appreciate the car and options. He was strategic, helped me understand the general differences between the models I was looking at, ensured that I had "the driving experience" and most importantly to me... was not pushing the sell.... This is a big problem in other dealers, and I as a woman do not like it when someone pushes me On a car purchase. Bmw gave me options to order cars from another location and ensured that I would get what I wanted when I'm ready. He even called me while I was driving home to thank me for my visit... These courtesies are long gone so again something that I noticed. I am not sure if I am getting the bmw.... but, the sales experience was excellent and I appreciate your time! I would would recommend your business based on my experience today."
"Extremely Disappointing Experience - Unfulfilled Promises and Incompetence. I recently had the unfortunate experience of purchasing rubber mats for my BMW from this dealership, and I must say it has been an absolute nightmare. I placed my order on October 9, with the promise that the mats would be delivered within 30 days. Little did I know that this would turn into a 13-week ordeal, leaving me utterly frustrated and disappointed. To add insult to injury, despite multiple attempts to get information about the missing trunk mat, the dealership's parts team consistently demonstrated sheer incompetence and unprofessionalism. Not once did they provide an honest and transparent update on the status of my order, leaving me in the dark for weeks, on hold for over 30 minutes multiple times, and no follow ups on sensitive cases like this. The lack of communication was astonishing. Every time I called, I was either kept on hold for an excruciating 30 minutes or given the runaround by clueless representatives who seemed to have no idea about the specifics of my order. It's disheartening to see such a disregard for customer satisfaction, especially from a reputable brand like BMW. Fast forward to January 19, after numerous frustrating calls and failed attempts to get a resolution, I finally spoke to the general manager of parts. Instead of acknowledging the delay and taking responsibility, he offered feeble excuses. In response, I made it clear that I would be leaving this scathing review to shed light on the incompetence and unprofessionalism displayed by the dealership. In addition to that, I had to call my bank and do a partial charge back on the undelivered product. As a business owner, I deeply appreciate the significance of delivering excellent customer care service. My loyalty to the BMW brand extends beyond the exceptional quality of their vehicles; it is also rooted in the outstanding customer service I have previously received from a different BMW dealerships. The reason I choose BMW is not merely because they produce exceptional machines, but because I have come to cherish the unparalleled customer service they consistently provide. Regrettably, my experience with this particular dealership has been a stark departure from the elevated standard of service I have grown accustomed to. I implore the dealership to use this feedback as an opportunity for self-improvement. The staff needs to undergo comprehensive retraining to instill qualities of respect, honesty, and effective follow-up in handling customer concerns. As it stands, I cannot in good conscience recommend anyone to purchase a vehicle or parts from this dealership. While I may be forced to use their services for routine maintenance due to proximity, I will certainly never consider purchasing anything else from this establishment. It is my sincere hope that this review serves as a wake-up call for the dealership to elevate its standards and provide the level of service that customers rightfully deserve."
"I am being very generous with the 3 stars and only because the service manager took care of the main issue on the second try. I think my service advisor Natalie did everything she could but was limited because of the technician so I had to contact the Service Manager. Long story short, if something is covered under the manufacturers warranty extension, then the shop foreman should let the service advisor know so the customer (me) isn't told that it will cost $5000 when it should be free. Thankfully, I found out that the repair was covered after I refused the expensive repair, called BMW NA and verified my exact care was covered under the warranty extension and let my service advisor know and it was fixed. My advice is to make sure all repairs you are told are needed aren't covered under the manufacturers warranty extension before you pay. The free 2 day rentals from enterprise are low end cars and stink. I had 2 different one's and they both were dirty and stunk inside. If I bring in a BMW for service and you offer me a loaner/rental, it should be close to the same caliber of car, not a lower end hyundai, nissan or kia that stinks and is dirty. Anyway, there's my review."
"The robotics that manage the appointment are very effective; the new facilities are comfortable and modern, loved that. Now, I had an appointment for an oil and 1 light bulb change at 9:00am. I was not called until 9:36am, I was about to get up and leave; I spent 36 minutes looking at 20 service agents looking at their phones or computer screen while I wondered “why am I waiting?” “How come BMW South can not keep an appointment?”. Then it took 4 hrs to hear back from my agent to tell me that they were not going to change the oil, my car had to run for another 2,000 miles. I bought an oil change program that promised, at the time of purchase, that I could get an oil change whenever I asked, and I bought it from BMW South. So, I got my car back at 3pm after 1 light bulb was changed. Really?! This can not be improved upon? 5 hours to change a light bulb? I had better service at BMW of FtLd."
"CAUTION they will try to rip you off! Offer services not covered in the lease agreement, dont call and ask for approval of cost and then charge you. Donny Rizzo is a total old school car salesman. GO to Brahman."
-
Big Bend Tire LLC
1300 N Jefferson St, Monticello, FL 32344, United States
-
Keaton Tire & Auto
Monticello, FL 32344, United States
-
Fast Track
5200 S Jefferson, Lamont, FL 32336, United States
-
Davis Mobile Commercial Tires & Road Service
11005 Tung Grove Rd, Tallahassee, FL 32317, United States
-
North Florida Offroad Specialties LLC
240 W Washington St, Monticello, FL 32344, United States
-
RED BEARD MOTORSPORTS / Red Beard Audio
3085 Gamble Rd, Monticello, FL 32344, United States
-
ADVANCE AUTO PARTS #9398
1321 S Jefferson St, Monticello, FL 32344, United States
-
Bp lamont
21 Woodworth Dr, Lamont, FL 32336, United States
-
S.C.A. TRAILER COMPANY.
275 N Jefferson St unit 120, Monticello, FL 32344, United States
-
Marathon
5185 S Jefferson, Lamont, FL 32336, United States
-
Blocker Racing
Historic District, 128 Brangus Ln, Quincy, FL 32352, United States
-
Jimmy Smith's Garage
1315 W Washington St, Quincy, FL 32351, United States
-
All American Transmission Service
Historic District, 71 Wildflower Dr, Quincy, FL 32351, United States
-
Don Sirmons Alignment & Brake
396 E Jefferson St, Quincy, FL 32351, United States
-
Weeks Automotive
18 S Ward St, Quincy, FL 32351, United States
-
Victor's Garage LLC
1315 W Washington St, Quincy, FL 32351, United States
-
Sheffield's Body Shop
1715 Main Line Dr, Quincy, FL 32351, United States
-
Quincy Tire & Recapping Co
905 W Jefferson St, Quincy, FL 32351, United States
List of businesses, places and services in Florida
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos