Advance Auto Parts 631 South Krome Avenue, Homestead, FL 33030

"By far one of the worst part stores this side of the Mississippi. The workers are incompetent, they took 30 minutes to find an oil filter. The worker that I was as unlucky to deal with was a long haired jug head. The guy was as useful as a bucket with no bottom. Like seriously there has to be a program out there to find people this incompetent and they all work here. God give you strength if you have to talk with alain."

"David the manager is not an honest person. Try to steal a package from a friend. Don't go to this place."

"Don't EVER go here unless you have plenty of time to waste! Customer service is nonexistent here and they obviously love watching customers stand in line all day!"

"I came here because outside says FREE BATTERY TESTING AND INSTALLATION . The guy said he couldn't check my car because he didn't have a computer. So you guys should put outside NO COMPUTER to check cars or something. Is the first time I had ever heard this in an ADVANCE auto parts. I don’t think the guy wanted to help me at all."

"Very poor customer service! I bought a part for my BMW that ended up being almost $300 I paid with my card and had all of my receipts. I ended up not needing the piece and returned it in mint condition not even opened with the package and they decided to turn it back into my card which never seem to go through on their end. Long story short I am now taking them to court for a petty $300 that they could have easily returned without hassle. I would recommend going over to AutoZone or Napa where the customer service is a lot better and the employees are a lot more knowledgeable. Management needs to do a better job with their staff and attitude do not waste your time AutoZone and Napa are literally one minute away!"