Vera Cadillac Service Center

"Had a great service experience with Vera Cadillac in Pembroke Pines today. Their concierge picked up and dropped off our car at our home in a timely manner. Conrad was quick to answer my questions. Very pleased. And they washed the car for us before bringing it home. A pleasure. Thanks to all at Vera for this great experience."

"I went to Vera for a wheel alignment and they did an excellent job at a fair and honest price. My service advisor Giovanni was very professional and his service was excellent!!! He even took the time to point out and explain some additional issues that their technicians discovered while servicing my vehicle. The service at Vera is one of the best I’ve experienced."

"Just serviced my GMC truck at Vera, thank goodness for extended warranties. My vehicle had two major problems with the engine and Eric, my service rep, keep me posted throughout the 3 week process. It wasn’t Vera‘s fault that the service took three weeks. It was the extended warranty company that took forever. From having a representative from them come out to assess my truck and then trying to come to an agreement with the final price on the repairs is what took the longest. But the minute everything was hashed out. My truck was fixed in the matter of two days. Thanks again Erick for keeping me posted on a day by day process. That’s what customer service is all about and that’s why I will keep on coming back to Vera."

"Thank you, Vera. My service adviser Conrad Hernandez is awesome and very professional. Conrad went up and beyond to keep me informed about the service being done to my vehicle. The dealer picked up may vehicle immediately when they realized there was a problem. The concierge service is the best. This service is very convenient. If I could rate them from 1-10 with 10 being excellent and very satisfied. I would give them a 10. #Vera Cadillac #1service."

"I’ve been going to Vera Cadillac for a few years now. My most recent visit was once again a wonderful experience. We dropped off the vehicle over to David who kept us informed via text messages. He gave me a call once there was a diagnosis on the car from the mechanic. Then he later sent a text once the vehicle was ready for pick up on that same day. The paper work and payment were all very efficient, and then valet did an amazing job as well. It was great service overall!"