USP Euro Car Care 7716 Wiles Road, Coral Springs, FL 33067

"Came through for several items including tires, brakes, and battery. Nice to see euro specialty mechanic who can work on quirks of German vehicles. Shop itself is nicely laid out with customer facing seating area that is conducive to taking a quick work call or sitting on laptop with coffee, water, and wifi. Area had plenty of distributed seating and power outlets. I've sat in airport lounges that weren't as nice. Tyler was service advisor who managed my experience. He was friendly, helpful and most importantly didn't try to upsell unnecessary services (and actually talked me into deferring a few). Customer service wise I can not say enough positive things. I had upcoming work trip and Tyler was able to coordinate part arrival and car drop off so that my vehicle would be ready when I returned. When I had follow up questions after service, I was able to come back same day and hand keys to Tyler. He and the mechanic team quickly addressed and resolved them before I had a chance to finish my coffee in the waiting area. Price wise, know you are getting a premium vehicle serviced so expect invoicing to be better than the dealer, but still reflecting a premium for the higher quality of mechanics and service managers. They also provide loaners and transport if needed. Mechanic bay was clean with several technicians available to answer any questions you have. Mechanic provided a walkthrough on what they were working on and offered several options for next steps."

"I’ve been to USP twice now, first time was for regular maintenance service and this time my Mercedes wouldn’t start. I called spoke with Rafael and explained my issue. He set up an appointment for me the next day because I had to have my car towed there. I met Mark the next morning after dropping my car off and he said he would call me as soon as they could with a diagnosis. He called me a short time later and explained that it was my starter and went over the cost and process involved, I also requested that they perform its regular maintenance. Anyway, my car was serviced and repaired and runs and feels great! These guys and this place are the best and I will be bringing my car here for all and any service that it may need! I paid what I was promised and nothing more, no hidden charges or surprises! This place is better than going to the dealership and so are the prices! So if you have a Mercedes or any foreign made car bring it here for service or repairs you won’t be sorry! Thank you Rafael, Mark and the technicians!"

"USP was able to provide excellent service on my car. Not only did they beat Audi service center price, but beat the price of another local shop. USP was also able to identify service needs a show me using specific measurements and photographs. USP also took the time to allow me to speak with one of the techs in regard to my vehicle which was greatly appreciate. I HIGHLY recommend USP for all your euro car needs!"

"USP will take the necessary time to diagnosis the issues with your car and inspect any other issues. Provide you a detailed list of issues found, quote to fix, and walk you through the best path forward that fits your budget and parts that need repaired the most. Tyler was my guy and got me fixed up and even took care of some other items that needed fixed at a fair cost an a timely manner. I would recommend USP for your car fix needs as these guys are Top Notch and very trustworthy end to end."

"Words of gratitude. I am beyond please with fixing my car at USP Euro. Car care words can't describe how satisfied I am. It was one of my greatest moment's fixing. My car and Rafael is such a great person. I would recommend anyone any time to take the car there and get the experience that I get."