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Coco Furniture Gallery
6273 Southwest 8th Street, Miami, Florida, United States
About the Coco Furniture Gallery
Coco Furniture Gallery is a unique institution located in Miami, Florida, offering a blend of art gallery, furniture store, and home goods store all under one roof. Situated at 6273 Southwest 8th Street, this eclectic establishment features a wide range of beautifully crafted furniture pieces, stylish home decor items, and stunning works of art that will add a touch of sophistication to any living space. Whether you're looking to revamp your home with a new statement piece or simply browsing for inspiration, Coco Furniture Gallery is the perfect destination for interior design enthusiasts and art lovers alike. Visit us today and discover the perfect piece to elevate your home decor.
Photos of Coco Furniture Gallery
6273 SW 8th St, Miami, FL 33144, United States
Opening hours of Coco Furniture Gallery
Monday:
09:30 - 19:00
Tuesday:
09:30 - 19:00
Wednesday:
09:30 - 19:00
Thursday:
09:30 - 19:00
Friday:
09:30 - 19:00
Saturday:
09:30 - 19:00
Sunday:
12:00 - 17:00
Reviews of Coco Furniture Gallery
"My experience at coco furniture will forever be an unforgettable one. They are the worst furniture company I’ve had an unfortunate and unpleasant experience with. I would not refer my worst enemy to coco furniture. A week after my purchase of a signature style Bed they carry at coco furniture, the assembly staff members did not properly tighten or secure the frame; therefore, as my wife and I slept on it, it fell apart. I immediately called coco furniture to report the matter and hoping they would resolve it in a professional capacity, but that’s when I was shamed and being profiled and rude with. Not only they did not wish to honor my request they wanted to charge an outrageous fee to have a technician come out for the mistake made on their part. Customer service skills are beyond below average I would say “THE WORST” furniture company in the area. NEVER AGAIN. The BBB should intervene and shut them down. By denying my request the small problem became a huge problematic issue for me n my financial means. I wish there was a 0 star to accurately describe my experience with coco furniture."
"Terrible customer service! Idk how they even run this store , I wanted to purchase a sectional got quoted the total price including delivery when I visited Miami in person then I was told I could order online when I got back home to Orlando I decided I did want to purchase the sectional so I reached out texted no response then called the next morning did speak with someone whom said that she will call me back in five mins she never did... I called again twice with no answer then I called and texted the other location I communicated with someone named maydin We were texting back and fourth and got up until the point where all I needed was to send my card information then she just stopped replying!! I wrote again and called a few more times with no response , very unprofessional! and when I go to both locations Instagram pages they are posting ... I also noticed some negative comments of other customers complaining of them not responding and they disabled the comments! I do not recommend this place to purchase furniture!"
"I’ve had bad experiences both times I have purchased from Coco. First time I bought a bedroom set and the bed had a defect so they couldn’t build it and took it back the same day they brought it. It took over 2 weeks to get a replacement. I couldn’t reach anyone and it was so difficult to speak to anyone. After 2 weeks of waiting at home without a bed, I really just wanted a refund but they said it wasn’t allowed. Second time around we bought a dining room table for my father and the same issue happened. It came with a defect. They brought a replacement table and about a week later the table just gave out and fell apart. Luckily I was not injured as it landed on me and not the floor, but it could have ended badly as it is glass and should have shattered everywhere. Because it was my SECOND table and it seems their furniture is just poor quality, I asked for a refund. I would prefer to avoid getting another of the same table just for it to fall and cause injury. But they refuse to refund the table."
"I entered this location after an overnight shift and was extremely tired but needed a new bed. Ascension welcomed me very nicely and very friendly. She helped me pick out a bed and was very patient and was very informed in the merchandise. I kept changing my mind on the model but with a smile she helped me make a decision I was happy with. It was fast and easy and will recommend this location to my family and friends."
"They ruined a gift I was giving my mother for Thanksgiving. Please read so you have an idea of how these people treat their customers. My mom went into their store and loved a dinning set, we have a joint card and I told her "mom, get it so you have something nice and new for your place". Ani the sales rep that took care of her was amazing when she first dealt with my mother to pick out the pieces and charge my card. Then the problems started, First they delivered the dinning set... My mother told them it has a bunch of scratches on the glass, metal chairs bent and discoloration on the chairs. Ani went ahead and sent another delivery to replace the glass and chairs. The new delivery came, the replacement glass also severely scratched and the chairs they brought to replace the bent ones were IVORY and not white as we ordered. They asked my mom to load the chairs in her car and bring them over to see them and have them replaced again (Ive never heard of a client having to do this for a new order in my life).... They saw the chairs and said oops.. and would send a third delivery for the chairs and glass again. (At this point we missed thanksgiving but figured to be patient and use it for noche buena)... The new stuff came again, once again there were many defects with the order. The Delivery guy had the balls to complain to my mom and tell her the store was making him pay for the scratched glass!! Why does my mom need to hear that? To guilt her into keeping defective "New Furniture"..???? My mom called Ani again, Thats when Ani made the mistake of telling my mom that "That my mom is making up stories." I lost it, I left my office screeching into that showroom to yell and scream at this Ani... Who wanted to make my mom feel like she was doing her a freaking favor by replacing these damaged pieces which should be perfect and new. I asked for a manager, they informed me that she never comes in. I made sure to be loud enough to make sure the entire store and customers around were aware of how this company and Ani treat their customers after the sales commission is made. The whole experience has ruined the gift and my mom had to go through so much BS with these people just to order a dam table and chairs. I wouldn't send my worst enemy to this place. Deceptive business practices 100%... They don't care about their clients and told me point blank, that I can write a bad review because they don't care about reviews anymore. AVOID AT ALL COSTS... THIS IS A DUMP AND HEADACHE WAITING TO HAPPEN!!! We will take our hard earned money to El Dorado and American Signature.. Please see photos attached"
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