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Walmart Auto Care Centers
5420 Juliet Boulevard, Naples, Florida, United States
About the Walmart Auto Care Centers
Walmart Auto Care Centers is a one-stop shop for all your car repair and maintenance needs. Conveniently located at 5420 Juliet Boulevard in Naples, Florida, our experienced technicians provide top-notch service for vehicles of all makes and models. From oil changes to tire rotations, brake repairs to engine diagnostics, we have you covered. In addition to our expert auto care services, you can also browse our store for a wide selection of automotive products and accessories. Trust Walmart Auto Care Centers to keep your vehicle running smoothly and safely on the road.
Photos of Walmart Auto Care Centers
5420 Juliet Blvd, Naples, FL 34109, United States
Opening hours of Walmart Auto Care Centers
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Walmart Auto Care Centers
"The absolute worst service I have ever experienced. AWFUL customer service. They never answer the phone. They had Billy at the front dealing with customers and he’s probably the most disrespectful, ill-mannered person I have ever met. I had my battery changed here because I had a warranty on my last one. Immediately after it was replaced, my battery light came on, and every other light on my dashboard followed. When we brought my car back in, they blamed it on the alternator and that there was nothing they could do. We had the alternator checked and it was in perfect condition. We wrote incident reports right when it happened and weeks later they were nowhere to be found so it was a waste of 2 hours. Now my car is undriveable and no one has taken responsibility for a thing. I will never come back here EDIT- took my car to the dealership and determined Walmart had in fact messed up a simple battery change and they had to pay $5000 to fix my car. PLEASE DONT BRING YOUR CAR HERE"
"No one picked up even after being transfered 3 times!! When asked to speak with a manager, they didn't pick up either!? WORST CUSTOMER CARE IVE EVER EXPERIENCED AT A WALMART, AND IVE BEEN TO ALOT OF THEM FOR OIL CHANGES. PATHETIC"
"Don’t go here. Came bright and early to beat the line and they said my tire change would take no more than two hours. I came back four hours later and they still hadn’t touched my car. They said my car was next in line. I came back an additional 45 minutes and my car had STILL not been worked on. All I needed was ONE tire changed. DONT WASTE YOUR TIME. They give you a ticket with a barcode to scan to track your service but it’s useless because they go out of order."
"DO. NOT. COME HERE! I came to get a routine oil change done here and now my car is currently sitting at the dealership, deemed unsafe to operate. Before even putting my car in gear I knew something was wrong, and went inside to voice my concerns. When I stated what I saw, Service Manager Ray laughed and dismissed me, stating my oil pump must be no good. After going to customer service to begin a formal complaint, I was directed to Auto Care Manager Roosevelt, who just like Ray, laughed and dismissed me. This time, the mechanic who operated on my car, William/Billy chimed in that my sensor must be bad, and that I just needed to drive it to a mechanic to fix it. To make a long story short, my Check Valve was missing from when Walmart replaced my oil filter. Oil had leaked all over the engine and was puddling on the floor. The service representative at VW spoke on the phone with them of their mess up and gave me a form of EXACTLY how much Walmart owed me. I went back to Walmart in an Uber while my car sat in the shop from their negligence only for Ray to try and tell me they wouldn’t be paying for it. I told him that was unacceptable and that I would be opening up a claim. Ray then came back with the cash for the invoice from VW. I received not one apology for this. Roosevelt wouldn’t even show his face despite me directly requesting him multiple times. Top to bottom the entire operation is shady, disrespectful, and Ill-informed."
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