Pottery Barn
5475 Tamiami Trail North, Naples, Florida, United States
About the Pottery Barn
Pottery Barn is a renowned furniture and home goods store located at 5475 Tamiami Trail North in Naples, Florida. With a wide selection of high-quality furniture, decor, and accessories, Pottery Barn offers customers the opportunity to create stylish and cozy living spaces. From classic and timeless pieces to modern and trendy designs, this store has something for every taste and style. Whether you are looking to furnish your entire home or simply add a few finishing touches, Pottery Barn is the perfect destination for all your home decor needs. Visit us today and let us help you transform your living space into a beautiful and inviting oasis.
Photos of Pottery Barn
5475 Tamiami Trail N Suite 607, Naples, FL 34108, United States
Opening hours of Pottery Barn
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Pottery Barn
"Why is Pottery Barns delivery service so bad? I have been waiting weeks for my items to be delivered to me. Every time I call I get a different answer about the status of the items they are apparently waiting for before they can be delivered. I’ve learned a hard lesson not to order anything from Pottery Barn. It’s such a shame because their furniture is half decent quality but their customer service is so disappointing."
"Do not go into this location if you’re looking to get help with anything. It’s been a while since I’ve encountered so many people at one lotion who couldn’t be bothered to help a customer standing in front of them. This location’s staff has reinforced my belief that online shopping is superior to in-person. We asked about two specific products and three different people couldn’t give us any information. “It’s online” was their universal response. Well, it’s a good thing it’s all online because these people deserve to be out of a job soon."
"I love PB products but their customer service is awful. There is no way to reach them other than by phone. The stores do not answer. They charge a hefty fee for returns. They do not provide QR codes for returns. So, if you can't print a label you have to pay the UPS fee to print the label. I've tried calling the local store to see if I can return a bathroom rug at the store because they don't always allow you to return an online order to a store. The store does not answer. Ugh! I consider customer service equally important to the products and will not purchase from PB in the future. BTW, don't make your rugs so thick that you can't close the bathroom door with the rug down."
"We built a new home in Naples Florida in 2019. We ordered 2 spare bedrooms of furniture and our outdoor furniture from Pottery Barn. Our 2 chaises that sit by the pool have wood rot so badly I can poke my fingers through them after only 31/2 years. We have no snow or ice or freezing temps and put them inside during storms. I called Pottery Barn and got a very pleasant customer service person who called me back saying the “managers” did not feel it was a defect and offered nothing but condolences. It is shameful that big companies think they can make garbage and not stand behind it. We will never purchase another item from them ever and definitely tell friends and members of our club to avoid them. We have several pieces from Restoration Hardware and there is no comparison. Don’t buy from PB unless your buying a candle, they won’t stand behind that either but it hurts less."
"I ordered some outdoor replacement cushions. I have some of these from years ago and they are still in great shape. However, the ones I ordered recently are junk. I’m posting pictures so you can see the difference in quality. Don’t spend your money at Pottery Barn. You’re better off going to someplace like Wayfare or HomeGoods as that is all their quality is like these days, but their prices are obscene. The second picture is the old Cushion kid you not it is at least 15 years old. The inside cushions are padded on all sides and wrapped. They have held their shape all these years and as long as I wash the covers every now and then they are in perfect condition. The new cushions are only padded on the seat and not wrapped. The backseat cushions are already starting to look used and I have only had them a couple weeks. So disappointed!"
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