Tires Plus

"I have always had all of my service done to my vehicle at Tires Plus in Cape Coral I unfortunately got a large screw in my tire and the closest Tires Plus to me at the time was the Port Charlotte location. Unfortunately I arrived there at 2:30 p.m. on a Saturday which I know can be frustrating for the techs and staff because nobody likes to work on a Saturday. The gentleman at the counter greeted me and I explained that I have four tires that I have purchased from Tires Plus that I am a Tires Plus credit card holder and that I get all of my service done at Tires Plus none of this seem to matter and he was extremely rude about the time of the day it was and how long it would take to look at my tire. I am aware that there was other people ahead of me and I would have graciously waited as long as I needed to for safety concerns if the gentleman behind the counter wasn't rude condescending and sarcastic about how long it would take and how we'd have to wait until closing to get our car back with them on a Saturday because it was inconveniencing them. I took a chance and left the location because of the approach the gentleman had with me and drove my car with a screw in it all the way to Cape Coral where I was graciously met and taken care of like I always am. The gentleman could have gotten his point across about how busy they were and how unhappy he was about working on a Saturday without being rude and being sarcastic it's not what you say it's how you say it and his location lost business with me because of it."

"Javier let me know what I was needing and advised me before dropping off my car. I had a chance to say go ahead with the repair or no just what I came in for. I appreciate that. It’s nice to have an idea about what is going on. Thank you Javier and Tires Plus"

"Javier and Richard both went well above to help me out when I was in need this pass weekend. They got me a good deal on services I didn't know I needed. They were professional and courteous. I was in and out quick. Thanks so much. They earned my business for life."

"Do yourself a favor. Don't bring your vehicle to this place. My husband brought his truck in, they replaced the lower intake manifold that we found was leaking after they 'fixed it' and crawling underneath it, there were no bolts in the pan! They sold him a compressor and what needed to be replaced was a leak at the condenser. Then after the ac went out they said they couldn't provide any warranty. They are scam artists. Do not allow them to screw you as they did to us. I'll be filling a BBB complaint. Thanks for nothing."

"Employee named Javier, has provided me with exceptional customer service. Explained everything in detail that my car needed. He is a great asset to this store. I've been getting my car serviced here for years and can't say enough on the service that he provided."