Aaron's,

3225 Cleveland Ave, Fort Myers, FL 33901, United States

"I have had my fair share of problems here. However, after much deliberation, and patience, they have made things right with me. They even went over the top to make sure I was happy with my purchase. After this I would definitely recommend them. You may have to be patient, and speak to the right person if you're having a problem, but In the long run they will make things right!"

"If I could give 0 stars, I would. I purchased a Samsung washer and dryer set.... After waiting almost a month for their arrival the dryer didn't work. I was given a rental and once installed, that one didn't work either. The manager Warren told us that unfortunately it meant that the dryers power outlet wasn't strong enough for the unit. Which is 100% Our fault. To save the deal, Warren the manager promised me that rather than returning the units, he would find us a stackable unit that we would be able to use in our home as long as we still made our payments that were required until the unit arrived. The day came that my first payment was due and I still made the payment per my verbal agreement with warren..... The following month came and went, still with no stackable unit. I reached out to inquire to no prevail. Warren claimed to still have not been able to find one amongst the several companies they partner with. Fast forward two payment due dates, still no stackable unit. I of course stopped paying the units as I could NOT use them and figured id bring it current upon the arrival of the stackable. Warren had several people post notices on my front AND back door knowing full well the situation and that he didn't hold up his end of the deal. I was then told (By Warren) that id get no refund what so ever. I then spoke to corporate and they finally agreed to give me one. The day came they were supposed to come pick it up and to no surprise the drivers showed up without my refund after going back and forth expressing that I would not be returning the units until my money was returned for several months. I called Warren at the store and he tells me he is going to send someone with the cash and that it was only a 13 minute drive. AN HOUR LATER a man named Jose Rodrigues comes out of his car trying to sell us another unit obviously not fully aware of the situation. When I declined he became very defensive yelling how I "Owe him money" for something that again, I could not use and in fact tried to return the moment it didn't work. That's not to mention laundry matt expenses I still had to pay. He not only showed up in an extremely unprofessional manner but he showed up with only part of my refund. I informed him of the correct amount and proceeded to show him the email promising the full amount cash that came directly from corporate. For the entirety of his time spent outside my home he was very rude, belligerent, and uninformed. I wouldn't recommend Aarons to my worst enemy as they have extremely low ethical standards and have zero regard for their mannerisms."

"Had a great experience with Giovanni! He took his time to make sure we understood all of the options, gave us great deals and was extremely patient with us and all of our questions! I look forward to continuing to do business with Giovanni at this location!"

"Very clean and the staff are very knowledgeable.. Haven't seen a place that smells and look so clean in a Loooooog time.. lol"

"Wonderful employees. I had a great shopping experience. I was helped by an outstanding lady named Randi, she answered all my questions. She made sure I was able to get exactly what I wanted. She made sure that I was a 100% satisfied with my purchase. She was very professional and polite. I will definitely recommend Aaron to all my friends. Thanks Mrs.Randi for going above and beyond."