Fenix Parts Auburndale (Previously All Pro)

"I ordered a white mirror, drove over 50 miles and ended up receiving a completely different color"

"Great price on parts, order was taken over phone and felt good about it. Once arrived 1 person behind counter dealing with a customer, didn't acknowledge me for 15 mins, then after about 25 mins I was helped and recieved my part. Not the best or most streamlined customer service. Part was barely used and was happy with it."

"Worst experience ever ordered my parts before Christmas the lady that took my order she took my order wrong because she couldn't wait to go on vacation today is January 11th and I still haven't got my parts correct because they sent me the wrong parts the driver had a bad attitude and didn't even give me my receipt when he got to my business which makes it even worse because I already had a bad experience with getting the wrong parts and I'm get bad attitude from the driver the only one that deserves a five stars is Mr Moy he did an amazing job with customer service he did his best to do exactly what needed to be done the one that deserves a 5 star is Mr Moy my advice is do not try to order parts from this place before Christmas or should I say order anything before any vacation day's if you want your right parts and to get them on time my advice think about it twice"

"Working with these guys has been a nightmare! Parts for my Honda Fit were purchased on 12/19. They delivered on time but the wrong parts. Second time, wrong parts. It's now been almost a month and still no parts. I've had to pay out almost $800 dollars in car rentals and am now paying for an Uber to get to and from work!!"

"Don't buy from these people.. over $4000 for a Mercedes engine and they cut every single wire, plug and a one time use $450 pcv hose as seen in the 3rd picture.. if you can't take the time to properly disconnect an engine, then don't be in the parts or recycling business. This engine can literally be unplugged and taken out completely and with nothing broken or cut in 45 minutes. What a bunch of clowns.. picture 5 shows how the motor should come out. Yea I understand you don't sell it with "accessories", but every hose and wire doesn't have to be cut either. The expensive parts like the high pressure fuel pump, coils and injectors they leave on the engine.. makes no sense at all.."