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Firestone Complete Auto Care
1501 West Brandon Boulevard, Brandon, Florida, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 1501 West Brandon Boulevard in Brandon, Florida, United States. With a team of skilled technicians and top-of-the-line equipment, Firestone Complete Auto Care is dedicated to providing high-quality services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, you can count on Firestone Complete Auto Care to get the job done efficiently and effectively. Visit us today for all your automotive needs.
Photos of Firestone Complete Auto Care
1501 W Brandon Blvd, Brandon, FL 33511, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"Outstanding Service at Firestone! I needed an alignment and decided to try Firestone. To my surprise, I was able to easily book a same-day appointment online, which was incredibly convenient. Upon arrival, the staff was efficient and professional. The service was so quick that I was in and out in no time. I’m thoroughly impressed with the speed and ease of the entire process. Highly recommend for anyone needing quick and reliable car services."
"Tommy is very good at communicating expectations and has a strong customer service focus in his dialog. I feel that the price that I paid for the work done was appropriate, and the time it took to get done was inside of the estimated time that was given to me. My car feels safer to drive and I have grown to trust the people at this location over the years."
"The manager Tommy in Brandon, Florida helped me do much. I had issue with my rim. My tire was make noise when I drove it on road. So I stop at Firestone in Big Bend in Riverview. I told them my tire is lose if they can possible tighten it for me. They check all but one. The nut on lug will not tighten. They said I couldn't drive it anywhere. So I had to miss work for three days. I ask if they can get me a renter car. No response. I didn't have no choice bit to take off with out any transportation. When I received my car they people in big bend damage my rim. They didn't even inform me that they damage my rim. So I had to contact them. They said since Brandon Firestone put my tires they are responsible for new rim. They said they will handle it. So I waited and waited. So response no calls. I'm the one have to contact them. It's was getting me mad. Last week they took two pictures of my rim and still no response. I went to them again for the third time. They said since Brandon put my tires they are responsible for it. I understand that but Firestone on big bend damage the rim they should be the one responsible but no. So I had to do something if none of store will replace my rim. So I end up calling Firestone in Brandon. So Tommy the manager answer the phone. Tommy said that was first. He didn't get any call from big bend store. Tommy said bring it over he will take of it. So I brought it over so Tommy can look at it. He took pictures and took vin number on my car with in the week Tommy did his job when he said he will take of it. That why I stop going to get my car service at big bend. I been going at Brandon even do it's little far it ok as long they did there job and they did. Thank you so much to Manager Tommy on taking care of me and my car. I appreciate it so much. I will go back to you guys for any car service. Thank you once again to Manager Tommy and his crew people for fixing my car Irenea Creech"
"I recently visited the this Firestone location in Brandon Fl, and I had a deeply disappointing experience. The manager's behavior was not only unprofessional but also raised significant safety concerns. During my visit, I observed the manager, whose name I believe is Brad, smoking cigarettes in the bay where cars are serviced. This is a clear violation of safety standards, especially considering the presence of hazardous chemicals in that area. What made it worse was the "No Smoking in This Area" sign right next to where he was sitting. When I politely pointed out the sign and expressed my concerns, I expected a professional response. Instead, Brad responded rudely, used offensive language, and even stated that it's his shop, implying he could do as he pleased. This experience has severely eroded my trust in this Firestone location. The manager's behavior was not only reckless but also demonstrated a complete lack of respect for customers and disregard for safety regulations. Such conduct is unacceptable in any professional establishment. I would caution anyone considering this location for automotive services to think twice. Based on my experience, I cannot confidently trust my vehicle or safety to a place where the manager exhibits such unprofessionalism and indifference to safety rules. I hope that Firestone takes this feedback seriously and addresses these concerns promptly to maintain the trust and satisfaction of its customers."
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