W.S. Badcock Corporation Corporate Office

"Terrible product support. The company would rather lose a customer who has been with them for 7 to 8 years and spent thousands than replace a flawed chair. They call it normal wear and tear and I have only had it a short time....*Follow up* I followed the instructions on their reply and the company still chooses to let us go, both accounts. So now we part ways."

"Please give Kaneisha at the store on the Westside of athens georgia a raise bc she was an amazing,helpful and great person to hve to help me with my issue, when I say she went over an beyond for me and she didn't know me and neither do I know her but hunni she made my day and she resolve my issue and then I purchase another item today and I'm so please an happy she was my sale agent. She has awwsome customer service!!!!"

"Overall service was good. Instead of the company getting all new I purchased floor models. They were in good shape. I new I was getting a floor model for a couch I purchased but had to settle for floor model for a love seat because the love seat we ordered was not put on the truck. Then I had to travel 20 miles to pickup the floor model love seat. I asked for a discount and haven’t heard anything from the company. Don’t suspect I will."

"Bought a beautiful farm house table with chairs and a bench from the King, NC Store. Works perfect with our family gatherings! And Margaret was so nice!! Super fast delivery/pick up!! A++++++++++"

"We bought the Gemma sectional at the North Augusta, SC store. It has major quality control issues. I am waiting on my third left facing replacement. My husband has to take 2 hours vacation time when we have to drive to Aiken, SC to exchange the damaged unit. They only allow pick up and exchanges on Mondays and Thursday until 5pm. We still don’t know if the latest replacement will be alright when it comes in. The staff has been very nice, but we are frustrated to have to waste so much vacation time during the holidays."