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Toyota of Tampa Bay Service Center
1101 East Fletcher Avenue, Tampa, Florida, United States
About the Toyota of Tampa Bay Service Center
Toyota of Tampa Bay Service Center is a top-rated car repair and maintenance facility located at 1101 East Fletcher Avenue in Tampa, Florida. Our skilled technicians are dedicated to providing exceptional service for all Toyota vehicles, ensuring they run smoothly and efficiently. From routine maintenance such as oil changes and tire rotations to more complex repairs, our team has the expertise to get you back on the road in no time. Visit us today and experience the quality service that Toyota of Tampa Bay is known for.
Photos of Toyota of Tampa Bay Service Center
1101 E Fletcher Ave, Tampa, FL 33612, United States
Opening hours of Toyota of Tampa Bay Service Center
Monday:
06:00 - 20:00
Tuesday:
06:00 - 20:00
Wednesday:
06:00 - 20:00
Thursday:
06:00 - 20:00
Friday:
06:00 - 20:00
Saturday:
08:00 - 18:00
Sunday:
06:00 - 18:00
Reviews of Toyota of Tampa Bay Service Center
"Another update, February 3, 2024. Tailgate malfunction. For about a month now, the tailgate on my 2023 Highlander will not close when I press the button on the tailgate or when I use the button on the remote control. It only responds to the front panel button when I press it and hold it until the tailgate closes completely (if I stop pressing it before it stops its closing motion and returns to its previous position). On this occasion, I had the assistance of advisor Bryan Roberts. His attention to the matter was excellent and beyond because in addition to calibrating the tailgate to zero, they performed the multipoint inspection (MPI) and performed a carwash of the vehicle as a courtesy. All this was done in less than a hour. Again, I had the satisfaction of having another pleasant experience with Toyota of Tampa Bay Service Team. Today, October 7, 2023, I had my first Toyota Care Complimentary service on my new 2023 Highlander and I could see that nothing has changed at this Toyota of Tampa Bay Service Department, the excellence in ToyotaCare service and customer support remains impeccable. On this occasion I was assisted in the express team by the service advisor Mr. JC Collins whose ease of communication allowed me to understand the entire process of carrying out vehicle maintenance as well as the execution of the multipoint inspection (MPI). The service was performed in less than an hour including a complete courtesy car wash. For all of the above, once again, I had the satisfaction of having a pleasant experience. I recommend this place to anyone who likes to be well treated and receive outstanding service. Another outstanding job at the Auto Service Center during my second complimentary service to my 2020 Toyota Highlander on August 9, 2021. This time, I had the pleasure of being attended by the service consultant Miss. Miyonna Castro who explained in detail the service that my vehicle was going to receive and the time window in which such service was to be performed. As promised, the work was completed smoothly and earlier than the specified time. Once the work was finished, they sent a video to my phone explaining and showing what was done and then, personally, Miss M.C. kindly went over the MPI with me. Driving back home was something pleasant both for the quality of the service provided to the vehicle as well as for the personalized attention received. I will surely continue to return to serve my Highlander in this service department at Toyota of Tampa Bay. Jhon Galvis did an outstanding job on my first visit to the Service Department for the 2020 Highlander complementary service. I am so grateful for his promptness, professionalism and communication skills. He was able to do his job while keeping me updated on the progress of the service via SMS while I was in the waiting room. Additionally, the status of the service provided can be followed on one of the screens located in the premises.I want to emphasize that the service provided by Jhon was completed in less than an hour and he went over MPI (the inspection report) with me. Another important piece of information to note is that while I was there, I was able to observe that the CDC's health and safety guidelines are being followed regarding COVID-19. This was my pleasant experience today February 8, 2021 in the Toyota Of Tampa Bay Service Department. I will return and without a doubt I recommend this place and, especially, Jhon Galvis to family and friends."
"Always a pleasure !!! Got my oil changed and had a awesome wait. Had fresh coffee and saw a lot of happy customers waiting on their vehicles. I also had a nail in my tire, they took care of me and I am so happy I have them to go to!!! I am glad I got a Toyota !!!"
"Run away. This is a bright example of stealerships. They changed my oil and overflow it with almost 1.5 quarts. Put different pressure in all 4 tires. But the worst they disconnected the thick air pipe from air intake and hided it under engine cover. Also we're trying to sell me lower ball joints change (1100$) among with spark plugs while my car don't even need it."
"I recently took my vehicle to be serviced at the Wesley Chapel location. The technician told me I needed over 2 grand worth of work done. I was told my sway bar was cracked and leaking grease, that I needed new brakes along with a myriad of other issues. When I declined service, I was told that my vehicle was unsafe to drive and that I could get into a serious accident if I leave without fixing all of the problems. My vehicle is from 2019, so it seemed really hard to believe there were this many problems. I left and took it to an independent mechanic who found none of the problems this dealership did. It’s really sad that in the current state of our economy, that this dealership is trying to rip people off by scaring them into paying for thousands of dollars worth of work that isn’t needed. I will never bring my car here again. Absolutely shameful behavior."
"After 15+ years of going to this service center my family no longer buys and services our cars here. Here’s why: Both my brother and I tested a theory: we replaced the air filters in car prior to service. When the repair suggestions came back BOTH documents lied and said that our air filters were dirty and needed replacing. If they lie about that, what else are they lying about? The “free car wash” ripped off my black car’s roof rack channels and the car employee tucked it back in before returning the car to me and then LIED to me about it. The service managers will lie and say there is no way to prove that anything is ever their fault. They used to be customer-focused but now only care about volume and bottom line. In the past year they have taken away all of the customer amenities while waiting other than free coffee and chairs to sit in. (The used to have a theater). The service associates are generally nice, but their bosses make them suggest things that are outright lies. I want to be clear: the service team is friendly and they will help you with your car. But the management is money-hungry, deceptive and outright liars."
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