Maus Nissan Service Department

"I have been returning customer for many years and have purchased several vehicles from the Maus Nissan North TAmpa on Florida Avenue. Anytime my vehicle has needed attention Tony Martin has been a pleasure to work with and very polite and patient with my concerns about my car and compliments regarding the service I have received. I have bribed over and over again to family and friends about Maus Nissan on N. Florida Ave. I’ve also brought family and friends to investigate the cars on the lot and shared how I’ve been pleased with my vehicles top-notch service love the employees and congratulations to the Maus Nissan family for treating their customers as though they’re number one!"

"Redoing a previous review because of updates. I have never had an issue so far with anything that has been done or discussed with my vehicles. They’re up front and straight with you with wait time and price. Highly recommend arranging secondary transportation plans and dropping it off. Pricey? Of course they are, it’s a dealership. Labor is what really gets you and they only order the best products. A credit card, especially the DigniFi one is your best friend if you don’t have the money right now. I’m officially set with the car Maus Nissan sold me (2020 VW Jetta GLI turbo) been modifying it and they are respectful of your mods if you give them a heads up, like my underglow for instance. If I can do it myself I usually do."

"Over the past couple of years, we've had the oil changed at Maus Nissan numerous times. Service has always been reasonably fast and there has never been an issue. However, awhile after our last visit, I went to check the fluids in our Town N Country and noticed the plastic engine cover was missing. We had no other service done, so we knew they must have just forgotten to put it back on after the oil change. When we took it back to Maus and they were unable to locate it, the manager immediately took responsibility and had the part ordered and Brad said they would let us know when it arrived. In a couple of days they did call and we went in and got the part replaced within minutes. Maus gets 5 stars because to us great service is NOT never having an issue (everyone will mess up once in a while), but instead taking responsibility and CORRECTING the problem when it occurs!"

"Went in for service because the truck was stalling at low speeds, and stuttering at highway speeds. Service adviser Lance Wallace listened carefully and reiterated my explanation. Got a text and call within a couple of hours explaining the problems, fixes, and costs. Picked up the truck the next morning and I am super pleased. It runs much better than it has for quite some time, and a chronic rough idle has been cured. Best dealer experience yet for me."

"I had a wonderful experience at Maus Nissan Of Tampa Bay. There they have great customer service, helpful. Awesome staff. My sell rep Mike Bosse is the guy to see, he can help get the car you need. Count on Mike. Great guy."