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Courtesy Nissan Service
3800 West Hillsborough Avenue, Tampa, Florida, United States
About the Courtesy Nissan Service
Courtesy Nissan Service is a trusted car repair and service center located at 3800 West Hillsborough Avenue in Tampa, Florida. Our team of experienced technicians is dedicated to providing top-notch services to keep your Nissan running smoothly. From routine maintenance to major repairs, we have the expertise and resources to get the job done right. Visit us today and experience the convenience and professionalism of Courtesy Nissan Service.
Photos of Courtesy Nissan Service
3800 W Hillsborough Ave, Tampa, FL 33614, United States
Opening hours of Courtesy Nissan Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
Day off
Reviews of Courtesy Nissan Service
"Thank you SO much Harold Maldonado for all your help and patience. You make my first car purchase an AMAZING experience"
"Just tried this service dept as my usual place didn't have an appointment today (my day off). Anyway dropped off at 8:45 am, got an estimate via text from my service person at 10:02am, I approved all services and was told my car would be finished approx 1pm (13:00). I had a friend pick me up, texted the number at 1:05 pm (13:05) to let my service guy know and requested he text me when my car was ready. My friend had to bring me back at 2:00pm (14:00), at which time I asked another service guy where my guy was. He said he didn't know, but would tell my guy I was waiting when he returned. I tried to be patient, no one else looked for me texted me. I texted my guy at 2:43 pm. Finally around 3: 40 (15:40) I went to the desk and asked a guy who was having lunch if he could check on my car. I asked for my guy, but this guy told me that he left due to an emergency. I asked why no one texted me or checked on me since my guy left, and he said it was because "he didn't know" I saw my paperwork and keys sitting next to this guy who was eating, and he said, "oh I just finished your paperwork 15 minutes ago." We will get you checked out. Anyway, $1200 later and I checked out at 3: 46 pm (15:46). This guy apologized but could give me no reason why no one would text or check on me. My car was sitting out front, not vacuumed or washed ( my usual Nissan place does as a courtesy) and was hot when I entered. As I sat in my car I looked over the paperwork which stated that my car was completed at 13:38 (1:38 pm)! No one called me, I sat there 2+ hours after my car was complete. I don't get it. No one takes my original service guys customers when he leaves?? Not a good service department practice. Can you imagine how long I would have sat there if I did not go up and ask about my car? I will never use this dealership again, and I am truly sorry I used them this time."
"Best service you can ask for! They fixed our brakes and we are so impressed. We even took a tour of the service Bay Area while they were working on our car. This is the only place we will take our car and this is a 45 mile for us. Beyond impressed. They stand by what they tell you and our salesman Red is the best."
"Arrived at this location for oil change and tire rotation at Courtesy Nissan of Tampa. I approached the counter and spoke with a female representatives, she, direct me to Sam. I then went over to Sam with a red polo t-shirt .As I was directed. As I approach Sam and mentioned what I needed, he got very upset and disrespectful asking me who send me over to him. I mentioned one of his coworkers. He counted asking everyone who and why I was send over to him. At that point I felt embarrasses. Instead of him taking my reservation. His attitude and tone of voice was very unprofessional. This would be my last visit at this location. Sam not sure who you are at this location. But you should not treat your customers as you did. I am assuming why you did what you did because of the color of my skin? My advice to you and your superior to treat everyone equally. As you would like for yourself. Also Sam you need to get off that power trip."
"I've had a Nissan Altima for 19 teen years. Not the same one different models each couple of years. That shows you how reliable their cars are. My service advisor is Ricktreka Jones but I call her Ricky she is very thorough. She would check out your whole car even if you just come in for an oil change and tire rotation, which I love about her making sure that I’m always safe and my car is running at its maximum performance. If you’re looking for a new service advisor, I recommend Ricky. if you’re looking for a new service advisor. Her customer skills are excellent. And she’s easy to talk too. She listens to you when you say what you think is wrong with your car even though you’re not a mechanic. Ricky gets 10 stars in my book. Courtesy Nissan in Tampa on Hillsborough. courtesy Nissan in Tampa on Hillsborough."
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