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Jasper Engines & Transmissions
7315 Lake Ellenor Drive, Orlando, Florida, United States
About the Jasper Engines & Transmissions
Jasper Engines & Transmissions is a trusted car repair and store located at 7315 Lake Ellenor Drive in Orlando, Florida. Specializing in engine and transmission repairs and replacements, they offer top-quality products and services to keep your vehicle running smoothly. With a team of experienced technicians and a commitment to customer satisfaction, Jasper Engines & Transmissions is the go-to destination for all your automotive needs in the Orlando area.
Photos of Jasper Engines & Transmissions
7315 Lake Ellenor Dr, Orlando, FL 32809, United States
Reviews of Jasper Engines & Transmissions
"If I could put a negative star review I most certainly would. Shopping with Jasper has been nothing short to a nightmare. It all started about 4 months ago whenever we purchased a 5.4 engine for a 2008 Ford F250 along with their complete install kit. It took a month to get the engine to us from date of order. Once the engine finally arrives we inspected it and realized that they had sent an 04 style engine instead of 08. We got ahold of the warranty department and replied with a 2 week wait for the correct one. Fast-forward 2 weeks we finally have the right engine in the shop however not the install kit for this engine. about another week later and many calls with clueless people we finally managed to get ahold of the correct install kit. After the engine was assembled correctly (per alldata's instructions) we found that the right side of the engine had a knocking sound. We verified it was a failed lifter. We then spoke with the useless warranty crew who not only had no willingness to help but a distasteful attitude as well. We were ready to send the engine back however Will took matters into his hands and promised that we would get a good working engine and labor paid for. it took 3 more weeks (we are down to over 2 months now with the truck sitting without an engine) to get ahold of this engine and the install kit. Now that the engine is back under their inspection they have deemed that the noise was an upside down exhaust manifold leak, and no labor money was going to be paid. Evidently Will was a liar and did not fulfill his end of the deal. I have demanded a full refund of the engine and for them to come pick up this engine and send back my core. They refuse to do so since it is not convenient for me. So this is a fair warning to anyone considering buying from them: DO NOT. They are super friendly and attentive when buying but nothing short to liars when it comes to warranties."
"We are all human and if there happens to be an issue these guys handle it with excellent customer service and stand behind their product. My Representative Jacob here in Florida has always been more than helpful. Thank you!"
"I own a 2 store family operated tire & automotive center in west central Florida and we have used Jasper several times for engines and transmissions. The units we got have been very good quality but one transmission we installed had issues. We tested it and checked everything Jasper asked us to and it was defective. Jasper sent us another unit, we installed it, and problem solved for the customer. Begin new problem for my small business: Jasper calls us and relays to us that they have tested the defective unit and there is nothing wrong with it. (Meanwhile the second one they sent operates perfectly and our customer, a FedEx contractor, is very satisfied) They also state they will pay us $25/labor hour for the swap because "They're feeling nice". I called the warranty department and plead my case to them and they upped the payment to $38/labor hour which is what I pay my tech that changed it. Long story short, their product failed and they didn't stand behind it. It cost me to replace it and it should not have. They didn't even offer to refund for the fluid I had to put in it. If you need an engine or transmission, I strongly suggest getting it from someone that stands behind their products better than Jasper does."
"Horrible quality....within 3 yrs I had to warranty my transmission out 2 times...my 3rd transmission went out today...Garbage quality... can't even put 20k miles on it before they go out...trash... I'll never buy Jasper again....my OEM transmission had over 350k miles on it and still worked perfect i should of just left it in"
"Ordered a refurbished Marine Mercruiser 5.7 and got an engine and a friend. Jasper holds one of the best customer service I have encountered in particular because of their people. Products are awesome and its employees even more. One tip.... ask for Jake :)"
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