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Optimum Car Care LLC
1322 Grand Street, Orlando, Florida, United States
About the Optimum Car Care LLC
Optimum Car Care LLC is a trusted car repair institution located at 1322 Grand Street in Orlando, Florida, United States. Our experienced team of mechanics is dedicated to providing top-quality service and ensuring your vehicle is running at its best. Whether you need routine maintenance or more extensive repairs, you can count on Optimum Car Care LLC to get the job done efficiently and effectively. Customer satisfaction is our top priority, so you can trust us to take care of your car with the utmost care and professionalism. Visit us today and experience the Optimum Car Care difference!
Photos of Optimum Car Care LLC
1322 Grand St, Orlando, FL 32805, United States
Opening hours of Optimum Car Care LLC
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Optimum Car Care LLC
"I just stopped by with my husband, but I was impressed to see the vehicles they work like BMW and Mercedes Benz."
"Trash! This place is completely unprofessional! My wife and I took our Volkswagen Tiguan to Chris. My cousin referred him to us. He replaced the spark plugs, the PCV vent valve, water pump, water pipe, cooling sensor connector, added a gallon of coolant, 2 qrts of oil, a new oil filter, timing chain, timing chain guides and cover gasket, oil stand gasket, oil cooler gasket, intake manifold, serpentine belt, and ignition coils. The total came to $2000. We agreed on a payment plan. We gave him a thousand to get started. It took him 2 weeks. We picked up our car paid another $500 toward the balance, he told us to come back in 30 days to make sure the car was running smoothly and to pay the remaining $500. 8 days later my wife and I took a trip to Ft. Lauderdale FL. Halfway into the trip the engine caught fire. We took our car back to the same mechanic. He told me the engine blew. I knew the engine itself was covered under the extended warranty so I gave Chris the necessary information to call the warranty company and get back to me with what they say. I let a few days go by, I called him he said he hasn't heard back from the warranty people and will call back. 2 more days pass, I call him again, he gives me the same excuse. Another 2 days pass. I call Chris again, still the same excuse. Fast forward 2 months! Chris has stopped answering his phone, Chris hasn't returned text messages. Chris has dropped off the face of the planet! At this point, my wife and I have purchased another car because we got tired of ubering and paying for rentals. We decide to forfeit the Tiguan back to the dealership. We drive to the mechanics shop to ask for our key back and he then asks for the remaining $500 balance from the previous work he did. We naturally refuse because whatever he did to "fix" it the 1st time caused the engine to blow. He refuses to give us the key. So then I said he can keep the car! Just unlock it so we can get our belongings out. He refused again. So we call the police. The police basically told him that he can't legally withhold our car and that it's considered grand theft. So we got our car back and returned it to the dealership. But man the headache! For weeks he said nothing about payment, wouldn't even answer his phone! But when we pop up to take our car back after it's been sitting under a tree collecting pollen and spiders for 2 months, NOW you have something to say??? Worst experience ever. I truly believe he thought he could get over on my wife and I because we're women. I would not recommend this place to anyone. Not even my worst enemy."
"These guys are experts at what they Do . I will recommend my friends and Family for their car Projects. Chris is the Best."
"I have been using Chris for 6 years to service two Mercedes Benz. He is efficient, professional and very caring. I could not imagine going to anyone else in Orlando."
"Great guys here they got my BMW back on the road and running perfectly! Great prices too!"
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