Joe Hudson's Collision Center
1604 U.S. 441, Leesburg, Florida, United States
About the Joe Hudson's Collision Center
Joe Hudson's Collision Center is a top-notch car repair institution located at 1604 U.S. 441 in Leesburg, Florida, United States. Known for providing some of the best service in the area, the staff is professional, friendly, and keeps customers informed throughout the repair process. The front desk, particularly Amy, is extremely friendly and explains things well. Customers appreciate the updates provided, allowing them to plan their time accordingly. Communication with the Collision Center is easy and efficient, with everyone encountered being genuinely kind. For quick answers, customers are encouraged to call their local JHCC during business hours to speak with a service representative. Overall, Joe Hudson's Collision Center offers an excellent experience with no complaints, making it highly recommended for all car repair needs.
Photos of Joe Hudson's Collision Center
1604 US-441, Leesburg, FL 34748, United States
Opening hours of Joe Hudson's Collision Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Joe Hudson's Collision Center
"The repair and service was top notch! We were not able to make it by 5 pm to pick up the car so the admin stayed a little later to accommodate our schedule."
"It really saddens me to do this but poor customer service has seem to be prevalent in this area I believe it needs to be addressed. I scheduled and visited this establishment for an estimate to damage to my vehicle. Photos were taken and contact information was given and verified. I was ensured that the estimate would be completed. While I understand that it may take some time to accomplish this. I have had several other shops complete estimates and have them in my hand in under 10 minutes. I patiently waited and have contacted them again. They ensured me that it would be done. Nothing. I contacted them again and told it would be handled. Again nothing. I honestly cannot say why it hasn’t been done, nor have I been contacted to say there has been a complication. While this establishment may do the greatest work ever, it is my opinion that this poor customer service has cost them my business and word of mouth recommendations. ***Added after the businesses reply*** It’s interesting that you would reply after receiving this review and speaking again to my wife (she reached out again). I had promised my wife to just let the issue go, but due to your reply I have no choice. Your reply is merely an attempt to salvage a bad review. I will start by saying this, I was completely forth coming in my dealings with your staff. I informed them from the get go I was not filing with my insurance company and you had no need to contact them. That I would be paying out of pocket as with an agreement with the attorney fault party. Your staff understood and went around took pictures of the damages and obtained my contact info and stated that an estimate would be completed and sent. So don’t act like I did not provide the needed information. I still have not obtained the estimate even after multiple attempts to obtain it. If you really were not interested in doing it or doing the work because of not going through insurance that information would have been nice to know. It was never said to me, and only came up after the 5th time my wife called your establishment. If you weren’t interested in giving me an estimate you should have just said so. Make sure you tell people we only deal with insurance claims."
"The work that they did was very good but when they pulled it out of the garage they scratched up the rear quarter panel and took off my splash guard then claimed that the damage was there when I brought it in lies lies lies"
"I bought my truck brand new in Feb of 2022. Less than 5 months old when i brought it in for repairs. Was very skeptical and worried about my truck looking "brand new" after repairs. I was pleasantly shocked and happy that it did turn out like it was never hit. Excellent work. From drop off to picking up my truck, 4 days! Excellent service! Will recommend dom's autobody shop to anyone that needs repairs."
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