1 Stop Auto,

3518 Waterfield Rd, Lakeland, FL 33803, United States

"%100 RELIABLE AND HONEST!!! The best customer service and diagnostics PROOF come with proof of issues found with my vehicle. Pricing was more than fair. Quick and prompt service. I will NEVER take my vehicle elsewhere. Even if it’s an oil change and tires. I was referred here by a friend after a horrible experience at PepBoys in North Lakeland. PepBoys quoted me $1800 telling me my radiator was busted and a couple other parts needed to be changed. I took my vehicle to 1 STOP for a second opinion to find out I just needed an radiator cap replaced and lost fluids. I also had my brakes done for an additional charge. My bill was 1/5 what PepBoys quoted and actually fixed the issue, not ripping me off for parts that I never actually needed. Same day repair and return of vehicle. LOVE LOVE LOVE!!!!"

"The mechanic is honest about what work needs to be done, and it's very reasonably priced. Firestone told me my van was leaking at the rear main seal; and after his diagnostic he determined that wasn't the case and fixed what actually needed to be worked on which I am so grateful for. I will bring going to 1 stop auto for all of my vehicle repairs from now on."

"I can not tell you how satisfied I am with their work, the process and the effort it takes them to fix my van was amazing. My transmission blew out on I4 when calling the shop Brittany was fast with calling the tow truck driver and with less worries made our day a little easier. Joshua was amazing with the help and concerns on the conditions of my car and making sure the work was done in a timely matter so i can have less worries about being out of work and Jesus was quick with the work. I was back to work in 4 days. I will continue to my service there. The fast work is amazing! Thank you for making my worries less concerning! I need brakes and my motor mounts replaced so I know they work effortlessly to getting the job done! Thank you so much for the work you have done. Many blessings to you both."

"Brought my vehicle into this shop because it was using way more gas than usual. So, I asked for spark plug replacement (possible tune-up), oil change, and rear brake pad replacement. I was advised by them that the vehicle was leaking oil from the valve cover gasket, that the coil boots needed to be replaced and that the air filter also needed replacement. So, those were added to the repair job. The next day they called stating that I did not tell them the vehicle had transmission problems (I was not aware of any transmission issues; I drove the vehicle there without problem) and that the vehicle repair was complete. But, that the vehicle had no power to accelerate normally becaue of this transmission issue. When I picked up the vehicle the first thing I noticed was the fact that the check engine light was on and it was not on when I dropped the vehicle off to them. However, since they insisted this was a transmission issue and I'm not a mechanic I did not argue with them. The following week I took the vehicle to the manufacturer's dealership service shop for evaluation. The service tech there contacted me advising that I should demand a refund from 1 Stop Auto because even though my vehicle will eventually need a transmission because the transmission is slipping, that's not what's causing the acceleration issues. Conversely, the dealership service tech advised he found the main diagnostic code to be P0300 indicating multiple cylinder misfire and upon checking the spark plugs he states three of six spark plugs installed by 1 Stop Auto were broken. Furthermore, he states the vehicle needs a tune-up. Lastly, he advised the valve cover shows no signs of having been removed from the engine seemingly indicating that the valve cover gasket was not replaced like they charged me for doing. Needless to say the $1145 this business got from me will be the last penny they will ever see from me and anyone who ever talks to me."