Pep Boys
2035 Southwest College Road, Ocala, Florida, United States
About the Pep Boys
Pep Boys is a renowned car repair and store institution located at 2035 Southwest College Road in Ocala, Florida, United States. With a strong reputation for providing top-notch automotive services and products, Pep Boys is a one-stop shop for all your car maintenance and repair needs. Whether you need an oil change, tire rotation, brake inspection, or any other auto service, the skilled technicians at Pep Boys are here to help. Additionally, the store offers a wide selection of car parts, accessories, and maintenance products to keep your vehicle running smoothly. Visit Pep Boys in Ocala for expert car care and exceptional customer service.
Photos of Pep Boys
2035 SW College Rd, Ocala, FL 34471, United States
Opening hours of Pep Boys
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
08:00 - 17:00
Reviews of Pep Boys
"The work apprears to be good. The billing was the problem, I was charged for nearly 2 hours of labor for a simple one hour job and was at the location for almost 3 hours on a scheduled appointment for a warranty repair. Jose called me and we fixed the bill to reflect a more reasonable charge for the work completed."
"Jose was extremely helpful, and I could not be more grateful. They were about to close, & my front and back brakes were both gone. Angel the mechanic had it all fixed up good as new by the next morning, incredible service here. I would recommend coming here with any car troubles!"
"From my initial phone call to the moment I picked up my vehicle, I was pleasantly surprised and very happy with the Pep Boys team and the process of having my tires mounted and balanced. Very pleasant staff and constant communication throughout. Highly recommend and thank you for a positive experience!"
"I bought 4 tires a store in Orlando, in August. Only to discover that 2 bolts were missing. 1 from each front tires. This is really a safety issue which was not addressed by the store. Upon arrival to the Ocala store, I explained the situation to the service person, he acted as if it was not his problem and I needed to go back to the store who originally serviced the vehicle. (So much for safety consideration). I, intern informed him that Pep Boys performed the work and therefore, I expect them to correct the issue because the vehicle is driven by my daughter who is in college in Tallahassee. The service person did no legwork to contact the other store, he did not ask me for my information to verify the previous job. I had to be the one to find the store number and provide it to them. After the store was contacted, the service person says it will take 3 hours to get the job done. I dropped the vehicle off at 12:00pm, I came back at 4:30pm, yet the vehicle was not ready for pick up and no one called me. I waited around for the vehicle. It was not ready until 6:15pm. This type of treatment is unacceptable and very unprofessional. I have been doing business with Pep Boys for a while and I would have never imagined getting treated in such a manner. Although this may not be an overall reflection on the company, however, its representative on that day failed execute professionally."
"I was traveling with my two daughters for the holidays and started having car trouble. I pulled into Pepboys where I received excellent and friendly service. My vehicle was fixed and I made it to my destination and back home with my vehicle in better condition. I greatly appreciate the service I received during a stressful time. Also the store and the waiting area was nice and clean."
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