Mazda of Wesley Chapel Service Center
26944 Wesley Chapel Boulevard, Wesley Chapel, Florida, United States
About the Mazda of Wesley Chapel Service Center
Mazda of Wesley Chapel Service Center is a top-rated car repair facility located at 26944 Wesley Chapel Boulevard in Wesley Chapel, Florida. Our experienced technicians specialize in servicing Mazda vehicles to keep them running smoothly and efficiently. From routine maintenance to complex repairs, we offer a wide range of services to meet all of your automotive needs. Trust Mazda of Wesley Chapel Service Center to provide quality workmanship and exceptional customer service every time you visit.
26944 Wesley Chapel Blvd suite #100, Wesley Chapel, FL 33544, United States
Opening hours of Mazda of Wesley Chapel Service Center
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Mazda of Wesley Chapel Service Center
"Over priced me on a truck terrible price on a trade in charged over 2 thousand dollars on prep would not recommend them no warranty only had two weeks already put in over 2 thousand dollars in it"
"I took my car in for an oil change for the fourth time since I bought it from this dealership. My last visit was the worst so far. It took them 3 hours to do an oil change. When I first walked in to the service department, the guy behind the counter was very happy helping a young blonde lady. You could see the back of his teeth. When he finished with her, I walked up to him, and he immediately changed his face and said that someone would be with me shortly. Of course I am not a young blonde lady. Just a regular middle-aged man. So I was left standing there while he pretended he was busy doing something on his computer. 10 Mins later someone showed up and checked me in. Anyways, I sat there for almost three hours. I watched people who came after me get their cars serviced and left before me. Exactly after 2h and 45 mins, the service boy brought my keys back to the front desk. I watched my keys sit there for almost 15 mins, and the guy who refused to help the first time was sitting literally right next to the keys. People would pass right next to me and no one would offer to help. Finally, I flipped out on the guy and he wasn't busy all of a sudden. Message to the manager: Do your job. If you are not capable of running a small service department at a Mazda dealership, then there is no hope for you. UPDATE: 7/5/23 - Received a survey to compete by this Mazda dealership. I shared my experience exactly as described. The so-called general manager called me to follow up on my experience over the phone. I thought "wow, they are trying to make things right." WRONG! The first thing that came out of his mouth after he introduced himself was " I don't appreciate the things you have mentioned in the survey." I was in an absolute shock. Just Wow! He was also very disrespectful and rude. He would cut me off if I tried to say something. Instead of listening to what I had to say, he went on and on about how wonderful his staff were and how unfair I was with my assessment of them. Well, three hours for an oil change, and they were not even busy. So, yeah, they were very incompetent. Anyways, he told me I wasn't welcome at "his" dealership anymore. I spent 35k on new a car at this dealership ( the car is paid off), and this how I got treated. I remember the day my wife and I showed up there to buy the car, everyone was fantastic, polite, and kind, including that manager. It must have hurt them so bad to be that happy and polite. To summarize, of you would like to meet the Florida Man you always hear about, well this dealership has plenty of them."
"The salesman was awesome Charlie an Jason was very very find have a couple issues with the car but they are going to fix them just waiting for parts to come in .Everyone was very kind"
"$500 for a replacement key? Seriously???"
"Outstanding service on my Mazda"
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